Front Office Executive

2 weeks ago

Bengaluru, Karnataka, India ISDC Projects Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Role & responsibilities

  • Greet and assist visitors professionally, ensuring a welcoming experience.
  • Maintain accurate visitor logs, including names and contact information.
  • Manage all incoming calls: route to appropriate departments or record messages.
  • Provide timely and accurate information to visitors, students, and staff via in-person interactions, phone, or email.
  • Maintain and organize official documents, student files, and institutional records.
  • Handle and update daily registers, including attendance, movement, and inward/outward registers.
  • Support the scheduling of meetings and events; manage institutional calendars. Conduct campus tours for prospective students and their families.
  • Explain admission procedures, academic programs, and institutional offerings in person, over the phone, and via email.
  • Support the admissions and marketing teams with follow-up calls, student registrations, and promotional activities.
  • Oversee daily housekeeping operations to ensure a clean and hygienic campus environment.
  • Monitor maintenance requirements and coordinate with relevant departments for timely issue resolution.
  • Ensure the upkeep and functionality of classrooms, administrative offices, and shared facilities. Supervise housekeeping staff and verify completion of assigned tasks.
  • Handle courier servicesboth incoming and outgoingand maintain proper documentation.
  • Assist in organizing events, workshops, and institutional programs as required. Represent the institution at education fairs, open houses, and outreach programs.
  • Perform any additional duties assigned by the management from time to time.

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