L3 Network Engineer

2 weeks ago

Patna, Bihar, India Supreme Solutions Full time US$ 90,000 - US$ 1,20,000 per year
  • Hands-on experience with Nokia routers (7250 & 7750), Cisco, and Juniper devices.
  • Responsible for configuration preparation and implementation during migration processes.
  • Provided Level 3 (L3) support post project implementation for critical issues and escalations.
  • Performed network integration and migration activities as part of project deployments.
  • Actively involved in troubleshooting daily network issues in compliance with strict SLA norms.
  • Conducted disaster recovery and management operations to ensure business continuity.
  • Performed daily network monitoring, including taking and maintaining router backups.
  • Strong understanding of routing and switching protocols such as OSPF, BGP, MPLS, and ISIS.
  • Monitored and resolved issues in network infrastructure, escalating as required to ensure uptime.
  • Proficient in TCP/IP stack and related protocols like DHCP, DNS, CDP, ARP, etc.
  • Experience handling customer issues from initial contact to resolution or escalation, as necessary.
  • Worked extensively in a Network Operations Center (NOC) environment.
  • Significant involvement in the implementation of BSNL projects.
  • Responsible for daily team SLA monitoring and ensuring adherence to operational KPIs.
  • Managed engagement with OEMs and customers to drive issue closure and project success.
  • Participated in face-to-face customer discussions to facilitate issue resolution.
  • Strong team management and communication skills with the ability to lead and collaborate effectively.
  • Flexible to work in rotational shifts and travel as per project or operational requirements.
  • Working knowledge of traffic generators and EMS/NMS platforms for network management and testing.

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