Digital Security
5 days ago
Job Description
:
Required Skills
Technology | Cisco R and S Network Administrator - Level 2 Support
Education Qualification :
B.Sc
Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings.
2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome.
3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians.
4.Process Compliance: -
- Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly as per the defined process
- Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report)
- Followthrough and execute the various Escalation Matrix (Vendor, Internal and Customer defined)
- Ensure tickets are closed post user/customer communication
- Maintain inventory of Network equipments and links
- Constantly track tickets for SLA adherence and escalate on deviations as defined in the process.
Location
:
India - Gurugram
Created On
:
29-Apr-2024
-
Project Management Analyst
2 weeks ago
Gurgaon, Haryana, India Mjolnir Security Full time ₹ 9,00,000 - ₹ 12,00,000 per yearON SITE ONLYProject Manager, Gurgaon India Office ON SITE ONLYAbout Mjolnir SecurityMjolnir Security is a global cybersecurity firm specializing in Digital Forensics, Incident Response (DFIR), Security Operations (SOC), and Managed Detection & Response (MDR). With over 500 incident engagements completed, we deliver world-class services to clients across...
-
Security Engineer
5 days ago
Gurgaon, Haryana, India Amantya Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionAmantya Technologies is a product engineering and system integration company specializing in wireless (4G, 5G), digital, cloud, embedded, hardware, and AI/ML domains. Founded in 2018, Amantya operates from offices in the USA, Canada, and India, delivering high-quality solutions to global tier-1 service providers, MNOs, ISVs, OEMs, and...
-
Senior Applications Security Manager
2 weeks ago
Gurgaon, Haryana, India DEUTSCHE TELEKOM DIGITAL LABS PRIVATE LIMITED Full time ₹ 20,00,000 - ₹ 25,00,000 per yearWe are seeking a highly skilled and experienced Senior Manager Application Security to lead our application security strategy, governance, and execution. This role will oversee secure software development practices, drive security reviews and testing, and partner with engineering teams to ensure security is embedded across the SDLC. The ideal candidate...
-
Executive Assistant
2 weeks ago
Gurgaon, Haryana, India Nfilade Security Solutions Full time ₹ 8,00,000 - ₹ 12,00,000 per yearCompany DescriptionNfilade Security Solutions (NSS) is a leading provider of risk management services specializing in risk mitigation strategies and the protection of both digital and physical infrastructure. We work across diverse industries including banking, technology, pharmaceuticals, manufacturing, and financial services. NSS customizes security...
-
Security Governance
2 weeks ago
Gurgaon, Haryana, India Sbi Cards And Payment Services Limited Full time ₹ 12,00,000 - ₹ 36,00,000 per yearDeputy Vice President - Security Governance & Compliance About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment...
-
Director - Security Engineering
5 days ago
Gurgaon, Haryana, India McCain Foods Full time ₹ 12,00,000 - ₹ 36,00,000 per yearPosition Title:Director - Security EngineeringPosition Type:Regular - Full-TimePosition Location:GurgaonRequisition ID:36721The Director of Security Engineering and Architecture is a highly technical and strategic position responsible for overseeing the organization's security engineering efforts and leading the architectural design of robust security...
-
Security Technical Architect
2 weeks ago
Gurgaon, Haryana, India NTT DATA Global Delivery Services Ltd Full time ₹ 12,00,000 - ₹ 36,00,000 per yearSenior Security Technical Architect Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and...
-
HR and Security Admin
1 week ago
Gurgaon, Haryana, India The Elite Rubber Treads Full time ₹ 3,00,000 - ₹ 4,50,000 per yearDesignation: HR & AdminLoacation: GurugramAbout Us:We are a prominent importer, trader, and manufacturer specializing in rubber raw materials and products. Headquartered in Gurgaon, we operate across multiple facilities located in Ghaziabad, Gurgaon, and Bhiwadi.Key Responsibilities:1. Camera MonitoringConduct continuous monitoring of all camera locations...
-
Senior Security Engineer
2 weeks ago
Gurgaon, Haryana, India Ahead Full time ₹ 15,00,000 - ₹ 20,00,000 per yearAHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. AtAHEAD, we prioritize creating a culture of belonging,where all perspectives and voices are represented, valued, respected, and heard. We...
-
Cyber Security Research Engineer
2 days ago
Gurgaon, Haryana, India Ramognee Technologies Pvt. Ltd. Full time ₹ 16,30,911 per yearOverviewAt Rapifuzz, we're dedicated to our mission of 'making security simple,' and empowering organizations against the ever-evolving landscape of digital threats. Our core motivation revolves around securing digital environments and safeguarding sensitive data. Upholding values of integrity, innovation, collaboration, and customer-centricity, we strive to...