Operations Specialist

4 days ago

Belgaum, Karnataka, India Scratchpad Full time ₹ 36,00,000 - ₹ 48,00,000 per year

Job Description – Founder's Office Role (Operations Specialist)

Location: Belgaum, Karnataka (On-site)

Experience: 2- 4 years

Compensation: ₹ LPA

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About the Role

At Scratchpad, we're not just a creative agency, we're a growing ecosystem where ideas, design, strategy, and execution collide daily. To keep this ship moving smoothly, we're looking for an Operations Specialist (Founder's Office) - someone who acts as the right hand to the Creative Head, while keeping a close eye on everything that makes Scratchpad run.

This isn't your "behind-the-scenes" operations gig. This role places you at the epicenter of decision-making, execution, and leadership. You'll move across departments, connect the dots, streamline workflows, and make sure the big ideas don't fall through the cracks.

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What You'll Own (Key Responsibilities)

  • Strategic Partner: Work directly with the Creative Head as their go-to problem-solver and trusted right hand.
  • Workflow Streamliner: Simplify and standardize processes to drive efficiency across departments.
  • Independent Project Owner: Manage operations-related projects with minimal oversight.
  • Cross-Department Navigator: Ensure seamless coordination between teams — Creative, Performance, Production, Strategy, and more.
  • Mentor & Guide: Support and mentor juniors on process management and team coordination.
  • Decision-Maker: Step in and take charge when bottlenecks appear or quick calls are needed.
  • Problem Anticipator: Spot gaps before they become issues and proactively resolve them.
  • Leadership Extension: Represent leadership in reviews, check-ins, and operations discussions when required.
  • Structure Builder: Introduce smart processes that improve efficiency while keeping creativity alive.

________________________________________

What We're Looking For

  • Experience: 2 to 4 years in operations, consulting, project management, or business strategy. (Agency/creative background is a plus)
  • Proactive Nature: You don't just follow tasks you anticipate needs and take initiative.
  • Strong Communicator: Clear, confident, and persuasive in getting ideas across.
  • Leadership Instincts: Able to influence teams, mentor juniors, and take ownership.
  • Balanced Mindset: Analytical when needed, adaptable when things shift.
  • Ownership: You'll treat Scratchpad's growth as if it were your own.

________________________________________

Why Scratchpad, Why This Role?

  • Work closely with the Creative Head on strategy, operations, and decision-making.
  • Exposure to all functions of a growing creative agency.
  • A chance to shape and lead operations in Belgaum.
  • Future opportunities to grow into bigger leadership roles.

________________________________________

Perks & Benefits

  • Competitive salary (₹3.6 – 4.8 LPA based on experience).
  • Direct mentorship from senior leadership.
  • A high-ownership role in a high-growth setup.
  • A collaborative, idea-first, creatively charged work culture.

Job Types: Full-time, Permanent

Pay: ₹30, ₹40,000.00 per month

Benefits:

  • Work from home

Work Location: In person

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