Programme And Project Service Senior Analyst

Job description

Some careers shine brighter than others.

If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Programme and Project Service Senior Analyst

In this role, you will:

• Support the successful delivery of VS outcomes in line with agreed delivery plans
• Drive inputs/outputs for Programme Increment (PI) Planning and synthesize QBR memo updates
• Co-ordinate & prepare materials for key VS/SVS ceremonies.
• Design & manage delivery dashboards for insightful visualisation of flow of Capabilities and Features from Idea to Done, to support decision-making.
• Ensure data is accurate and reporting the latest status for all the key parameters (Features and Capabilities)
• Guardian of the change governance. Help provide oversight across Global and markets
• Facilitate Change control around investment planning, scope, OKRs, features/capabilities
• Ensure the delivery pipeline is connected with financials and within capacity
• Collect thematic learnings from retrospectives to ensure cross implementation (from a VS perspective)
• Monitor & control the VS investment allocation, benefit projection & ensure they are captured in standard tooling
• Manage financial guardrails, ensure controls are in place and variances are tracked
• Manage resource capacity pattern
• Monitor & control VS, SVS Commercialization tracking
• Provide holistic view of the VS/ SVS's financial performance and ensure those are in line with defined portfolio strategy, customer & business outcomes and OKRs
• Manages Risks and Issues through appropriate tracking and involving key members of the VS/ SVS team as appropriate
• Maintain continuous improvement plans to support the new Ways of Operating.
• Act as Change leader or SME in case of new initiative of business, strategy change, tooling migration, etc.
• Ensure compliance to HSBC Change Framework, FIM, SAFE, AGILE etc
• Manage any PMO Analysts in the team to ensure they deliver quality work and meet the expectations of the program

Requirements

To be successful in this role, you should meet the following requirements:

• 8+ years of proven work experience as a Project Management Officer or similar role in product/ services organizations
• Knowledge of industry standards in project, program, portfolio management
• Strong Knowledge of Microsoft Office (Excel, PowerPoint, Word), PPM Tools, Collaboration tools
• Working knowledge of coordinating projects run in Agile methodologies
• Excellent organizational and technical abilities
• Good interpersonal and multi-tasking skills
• Relevant training and/or certifications as a Project Management Officer
• HSBC Change Framework, Group Tools such as Clarity / Jira / Confluence / GPDM
• Thorough understanding of Billing process, Cost Allocation Methodology, Cost recharges, Value stream Investment Plan, Management & reporting (Investments + Benefits) including GPDM Hierarchy
• Relevant industry certification preferred PMP/P3O/MSP/MOP
• Experience in managing a team
• Certification in Agile.

What additional skills will be good to have?

• Agile Certifications
• Design Thinking
• SAFe Certifications

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSBC Software Development India