Process Lead

1 week ago


Bengaluru, Karnataka, India Infosys Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Key Responsibilities:Supervising and guiding the HR operations team to meet objectivesAllocating tasks effectively and monitoring team performanceMentoring and developing team members to enhance their skillsHR Process ManagementManaging the employee lifecycle processes like onboarding offboarding transfers and promotionsEnsuring timely and accurate processing of payroll and employee recordsOverseeing compliance with company policies and labor lawsSystem OversightMonitoring and maintaining HR Information Systems HRIS for data accuracyGenerating reports and metrics to support decision makingManaging EscalationsAddressing operational challenges and resolving escalated employee queriesCoordinating with other departments to solve cross functional issuesCollaboration and CoordinationActing as a liaison between HR leadership and the operations teamContributing to the alignment of HR operations with strategic business goalsProficiency in HRIS tools Payroll software SAP Workday and ServiceNowStrong analytical and problem solving skillsExcellent communication Verbal Written and interpersonal skillsAbility to manage multiple task and prioritize effectivelyAbility to coach and mentor team members and ability to provide feedback effectivelyEmphasizing quality and performance while fostering a positive and collaborative work environmentStrong metrics management skillsPreferred Skills:HRO->Payroll,US-payoll,LnD,Data Management,Benefits,C&B



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