Platform Product Manager – Service Delivery/Over the Air

As a Platform Product Manager Service Delivery and OTA Platforms within the Software Organization, you will be responsible for your product's vision, strategy, and roadmap. You will be working closely with cross functional products and business stakeholders to ensure the platform supports their features and is easily adaptable to future customer needs. You will set priorities and lead execution to achieve committed results. The role will partner with various internal stakeholders to support reporting and monitoring activities leading to product launches. We are looking for a world class product leader and innovator to join our high-performing leadership team to shape the future.

Job responsibilities include:

• Support the development and launch of new content for internal users and end customers.
• Communication and prioritization of customer issues/updates with stakeholders, including the assisting in testing and implementation of solutions from development to production.
• Establish scalable processes to survey and capture information, insight, and metrics on Products.
• Collaborate across functional teams to meet the Product Delivery objectives.

• Use multiple sources of information to develop solutions and recommendations.

• Establish and own the vision and strategic priorities with input from Experience Product Managers and other internal stakeholders.

• Manage Platform Product requirements.
• Ensure the product backlog reflects the vision and strategy by working closely with Experience Product Managers.
• Maintain a product backlog to meet stakeholder needs that is transparent, visible, and well understood.
• Populate the RTC solution backlog appropriately with appropriate solution epics and features, working with architects for the feature descriptions.
• Coordinate dependencies with other product owners within the software organization.
• Support communication of delivery timelines, status, risks, and escalations to leadership
• Build relationships with key stakeholders and other influencers who contribute to the definition and ongoing support of the new delivery software platform.
• Own the customer experience and customer journey.
• Continuously research industry developments, new market trends and understand how our products are performing with current customers.
• Consider flexibility and scalability as core attributes of the platform.

The minimum requirements:

• Candidate must demonstrate a product mindset with the ability to problem solve, collaborate, and enable realization of business value in an iterative fashion.
• Bachelor's Degree Engineering, Information Technology, or other directly related field.
• 6+ years of Product Management experience.
• 5+ years of experience in data/analytics and Data Mining or related IT experience is required.
• 5+ years of experience in Connected Vehicle domain in Automotive space.
• 5+ On-board ECU update and system interfaces experience.
• 2+ OTA Update in Offboard perimeter.
• 2+ HMI experience to manage the customer interface with in-vehicle display, mobile app and web portal.
• 5+ years of experience in IT related functions.
• 2+ SAFE Agile experience.
• 2+ years of experience with underlying application program interface methods for systems integrations.
• Thorough understanding of the platform product development organizational model and its vision to drive innovation and Agile development techniques.
• Deep troubleshooting skills and capabilities to lead a triage team across a complex ecosystem with multiple application and service providers in times of critical service interruption.
• Knowledge of complex protocols and application performance modeling knowledge of security methods for vehicle to cloud communications.
• Business savvy and technical product manager who can lead complex cross company efforts.
• Excel at several core competencies including business acumen, domain knowledge, strategic thinking, analytical and leadership attributes.
• Excellent customer intuition develop innovative product solutions from the ground up based on a deep understanding of customer needs.
• Record of accomplishment of shipping multiple successful products that have moved the needle on key business and customer metrics.
• Strong collaboration skills with proven ability to influence senior leaders and quickly earn the trust of teams outside of direct circle of influence.
• Strong ownership and bias for action
• Demonstrated experience team building, mentoring, and coaching specific to Product Management.

Preferred Qualifications:

• Master's degree in engineering, Information Technology, or another related field
• Expertise in Connectivity and Connected Services in the automotive space
• Experience working with service-oriented architectures (SOA)
• A software development background with experience in one or more programming languages (i.e., C++, Java, Python)

Required Skills Product Manager, OTA, Automotive