System Sales Engineer

Overview
We are hiring for the System Sales Engineering ("SSE") team/role for Gurugram location to support Lutron sales efforts by overcoming technical sales hurdles, educating our clients both internal and external, and by being a general source of technical knowledge to our sales team. The general knowledge spans from Lutron system products, systems, procedures, sales channels and go-to-market strategies, industry trends, market intelligence, codes and compliance, integration practices and protocols, IT and Networking, and bleeding edge technologies effecting the lighting, controls, shading, and intelligence building systems industry.

Responsibilities

• Conduct technical and product launch training / CEUs on new products, systems, features, market trends, etc. for Sales & Pre-sales team, specifiers, integrators, customers, A3E team members, interns, etc.
• Prepare & upkeep of technical documentation - such as competitive analysis, brand standards, IT requirements, App notes etc.
• Support new products and feature release through field testing via early adopters and beta sites.
• Become customer's voice through regional feedback collection & active participation in all ISSE feedback sessions with Product managers, core reviews, SSE summits.
• Customer demonstrations & in-field mock-ups for any custom request of Sequence of Operation or device/system functionality. Support CCR, API request, cyber security and IT compliance questionnaire requests from projects for your region.
• Continuous research & self-coaching to become subject matter expert (generalists). Joint sales call for technical meetings & presentations for key specifiers/customers/key accounts.

• Stay aligned to Lutron's culture and values:

• Be passionate

• Be flexible and adaptable to changing markets
• Be an innovative thinker
• Be customer focused
• Be ethical

Qualifications

• Bachelor's degree in engineering with minimum a 60% and above or CGPA of 3/5
• 8-10 years of experience in the industry or equivalent with technical expertise in Lighting controls and IOT domain
• In-depth technical expertise in lighting and controls, IT, networking, cybersecurity, code compliance, green building, wellness standards, and sustainability.
• Excellent research skills to stay informed on market and industry trends.
• Excellent communication skills for collaborating with teams across India, the USA, and other regions.
• Proficient in delivering presentations and training sessions to large, high-profile audiences.
• Service-oriented mindset.
• High energy level with keen attention to detail.
• Strong organizational skills for working with global SSE, Engineering, and Product Management teams.
• Flexibility to work outside regular hours or on weekends as needed, with a standard 5-day workweek.
• Willingness to travel up to 70% within Pan-India and the Indian Subcontinent.

Lutron Electronics' position as the worldwide leader in innovative lighting control and shading solutions has enabled consistent, annual growth. Our company has cultivated a reputation of unsurpassed quality, a broad range of technologies and product offerings, and a strong commitment to servicing our worldwide customers. This has allowed the company to invest in developing new technologies and services, expand our technical capabilities and global presence, and to find and retain the best talent.  Build your career with Lutron where you will enjoy competitive compensation and benefits while exploring many options for continued growth and education. Make a difference every day in our dynamic, people-centric, technology-driven organization. For more information, view our website at  

Lutron Electronics is an Equal Opportunity - Affirmative Action - Employer. We welcome qualified, motivated applicants regardless of race, color, religion, sex, national origin, age, disability or genetics