
Team Leader Opening Offsore OB Voice Process Opening
24 hours ago
Team Leader Opening Offsore OB Voice Process
Hurry Up
Fluency in English & Hindi Language Is Must
Grab The Opportunity
Immediate Joiners Preferred
Contact Person HR Mitali If interested share your resume to WhatsApp or Call - Mitali
Job Details:
Must Have requirements:
On Paper Minimum 1 Year BPO Experience as a Team Leader
Good knowledge of Dialers, APR reports
Roaster management // Attrition management in the team
Good knowledge of Excel reports, MIS
- Graduates can apply
- Undergraduate with 1 year experience also can apply
- Will be flexible with Rotational Shifts
- Should have excellent communication skills
- Should be Fluent in Hindi
- Both Freshers & Experienced can apply
- Work From Office Kolkata
- Immediate joiners preferable
- Day Shifts Rotational
- CTC [Based on experience]
- Excellent Communication skill is required
- From CBSE / ICSE Board will be preferred
- Opportunity to grow and get various benefits within the organisation
- We are looking for dynamic professionals who can make inbound/outbound calls to solve Customer queries & complaints
Required Candidate profile:
Candidate with call center experience preferable but Freshers can also apply
Candidate must have good command in English and Hindi
Handling calls/queries/ requests pertaining to product and service for inbound/Outbound calls effectively
Immediate joiners are preferred
Handle customer complaints provide appropriate solutions and alternatives within time limits. Provide accurate, valid & complete information by using the right methods/ tools.
Role & responsibilities:
Excellent customer handling, team handling,
Resolving issues & end to end support through calls and chat
Preferred candidate profile - Excellent communication and understanding skillsFluency in Hindi / English Language is Must have skill
Perks and benefits:
Gross Salary + PF + ESIC + Health Benefit +Incentives
Apply Now
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