
Senior Executive
1 week ago
JOB DESCRIPTION Job Purpose
The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts.
Duties and Responsibilities- Achieve collections target by visiting customers/agency.
- Monitor performance against set parameters and provide regular updates.
- Ensure legal guidelines are complied with while repossessing products.
- Maintain accurate records of customer interactions and transactions.
- Provide regular reports on collection activities and performance.
- Handle escalations promptly and effectively to resolve issues.
- Daily DRR (Daily Risk Report) management.
- Develop and implement strategies to improve collection rates.
- Case to Case tracking.
- Resolution at per AOP within agreed timelines.
- Portfolio Management.
- Debt Collection Strategy.
- Target Achievement.
- Regulatory Compliance.
- Reporting and Analysis.
- Risk Management.
- Team Leadership.
- Vendor Management.
- Co-ordinating with internal and external clients.
[The qualifications and experience required are the same as the duties and responsibilities listed above. Please refer to that section for details.]
Locations - BASIC SECTION Job LevelGB01
Job TitleSenior Executive - Debt Management Services - Consumer, Consumer - FLOW PL, Consumer Flow PL - Tier 1
Job Location- Country: India
- State: KARNATAKA
- Region: South
- City: Bangalore
- Location Name: Bangalore Residency Road CSB
Tier 3
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