Product & Process Trainer

4 days ago

Rajkot, Gujarat, India NIIT Limited Full time ₹ 2,11,000 - ₹ 6,00,000 per year

Job Title: Process Trainer

Location: Rajkot, Gujarat

Job Summary:

We are looking for an experienced and dynamic Process Trainer to join our team in Rajkot. The ideal candidate should have a strong background in retail training, excellent communication and interpersonal skills, and be passionate about enhancing the capabilities of field teams through effective product and process training.

Key Responsibilities:

  • Conduct product, process, refresher, and skill-building training programs for field teams.
  • Provide on-the-job (OJT) and nesting support to ensure trainee performance meets client goals.
  • Deliver field training reports and MIS updates to the client as per the prescribed schedule and formats.
  • Ensure completion of all required forms, reports, and documentation within the defined timelines.
  • Maintain a thorough understanding of products, quality guidelines, and client-specific processes.
  • Ensure consistent quality and performance improvement among trainees during training and OJT periods.
  • Collaborate with client and internal teams to ensure training effectiveness and alignment with business goals.

Required Qualifications & Experience:

  • Education: Graduate in Science or Engineering stream.
  • Experience: Minimum 5-6 years of overall experience in Product and Process Training.
  • Background: Must have a strong retail industry (oil & gas) background.

Skills & Competencies:

  • Excellent interpersonal and soft skills with a service-oriented approach.
  • Strong communication skills — must be able to read, write, and speak English fluently.
  • Local language proficiency (Gujarati) is mandatory.
  • Good analytical, reporting, and presentation skills.
  • Ability to adapt to dynamic client requirements and manage multiple training clusters or regions.

Other Requirements:

  • Must be physically fit and open to extensive travel on a monthly basis.
  • Must be a resident of Rajkot.
  • Willingness to travel across regions/clusters as per business needs.

Job Type: Freelance

Contract length: 6 months

Pay: ₹211, ₹600,000.00 per year

Work Location: In person

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