Security Support

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Are you a tech-savvy problem-solver with a passion for ensuring optimal network performance? If so, look no further – Kyndryl  is seeking a Security Support Specialist who will be the go-to expert for installing, maintaining, and troubleshooting computer networks.

As our Security Support Specialist, you'll be working in a complex, multi-vendor environment, and will use your analytical skills to identify and resolve network issues, make configuration changes, and implement security policies. This role requires someone who can think on their feet, test and apply corrective actions (including emergency changes), and participate in change reviews as needed. And with the ever-changing nature of technology, you'll be constantly learning and growing in your role.

You will work alongside a talented team of experts to plan and execute routine network changes, troubleshoot and solve network issues and outages, and maintain excellent communication with our end customers, project managers, and service engineers. You'll be responsible for maintaining network components, monitoring network performance, and maintaining network security. You will also be providing user support for network-related issues, ensuring that our customers receive the highest level of support possible.

If you're ready to take on a fast-paced and rewarding role in the world of network support, apply to join the Kyndryl team today

Key Responsibilities:

• Integrate firewall solutions with SIEM, IDS/IPS, endpoint protection, and cloud security tools
• Monitor network performance and security systems, responding to security incidents and conducting root cause analysis
• Investigate and respond to security breaches, malware infections, and intrusion attempts and Major incident handling
• Configure and manage EDR and XDR solutions, enterprise antivirus solutions (such as  TrendMicro, CrowdStrike, or similar), Web Application Firewalls (WAF) in on-premises and cloud environments & NAC for wired, wireless, and VPN network access control.
• Monitor and analyze security alerts, logs, and reports for malware infections and security incidents
• install and uninstall endpoint security solutions
• Implement network virtualization, micro-segmentation, distributed firewalling (DFW).
• Design and implement .1X authentication, MAB (MAC Authentication Bypass), posture assessment, and profiling policies
• Understanding of PKI, certificate-based authentication, endpoint profiling, and device posture assessment
• Configure, and manage Arcon PAM solutions to secure privileged accounts and sensitive data across the organization, troubleshoot PAM issues.
• Implement and optimize web filtering policies, SSL decryption, and content inspection
• Configure DLP rules, keyword detection, fingerprinting, and machine learning-based policies
• Monitor and analyze DLP alerts, incidents, and logs for potential data breaches or policy violations.

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career, from Junior Administrator to Architect. We have training and upskilling programs that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with customers in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you're open and borderless – naturally inclusive in how you work with others.

Required Technical and Professional Expertise

Strong knowledge of network security, endpoint security

• Experience in cybersecurity, SOC, or security engineering roles.
• 12+ years of Total IT experience.
• Hands-on experience with SDWAN, PaloAlto , FortiGate and Checkpoint.
• Implement and maintain VPNs, IPSec tunnels, and SSL VPNs using Palo Alto and FortiGate technologies
• Proficiency in routing protocols BGP, OSPFConfigure proxy and network access control (NAC) solutions
• Hands-on experience with FortiManager, and FortiAnalyzerCreate and
• Perform firmware upgrades, patches, and routine maintenance on firewalls.
• Hands-on experience with WAF, IBM DAM, IBM GDE, Forcepoint Proxy, DLP, Email Gateway.

Preferred Technical and Professional Experience

• Experience with DAM solutions such as IBM Guardium.
• BSc. B.E./B. Tech, M.E. /M. Tech
• Ability to monitor and audit database activities for unauthorized access and suspicious activities & Experience with Thales Cipher Trust.
• Understanding of key management solutions (KMS) and Hardware Security Modules (HSMs).
• Troubleshoot and optimize NSX networking components, including VXLAN, Overlay, Edge Services Gateway (ESG), and Distributed Logical Routers (DLR)
• Configure NSX Security Policies, NAT, VPN, Load Balancing, and Firewall rules
• Expertise in NSX-T components such as Transport Zones, Edge Nodes, and T0/T1 Gateways.
• Certifications (Preferred, but not Mandatory):Network Virtualization (VCTA-NV) , Forcepoint DLP, Web Security Administrator Certification , CEH , CompTIA Security+

Being You

Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred

If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.