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Collection Manager
2 weeks ago
We are seeking a highly motivated and results-oriented Collection Manager to join our team. The ideal candidate will be responsible for managing overdue accounts, contacting customers to collect payments, and negotiating repayment plans. The Collection Executive will play a crucial role in maintaining positive customer relationships while effectively recovering outstanding debts.
Responsibilities:
- Contact customers with overdue accounts via phone, email, and written correspondence.
- Negotiate payment plans and settlements with customers to recover outstanding debts.
- Maintain accurate records of customer interactions and payment arrangements.
- Follow up with customers to ensure payment commitments are met.
- Work closely with other departments to resolve customer issues and disputes.
- Provide regular updates on account statuses to management.
- Meet monthly collection targets and goals.
Requirements:
- Bachelor's degree in Finance, Accounting, Business Administration, or related field preferred.
- Proven experience in debt collection or a similar role.
- Strong negotiation and communication skills.
- Ability to work independently and as part of a team.
- Excellent organizational and time management skills.
- Proficiency in Microsoft Office Suite and CRM software.
- Knowledge of relevant laws and regulations governing debt collection practices.
Benefits:
- Competitive salary commensurate with experience.
- Health insurance, including medical, dental, and vision coverage.
- Retirement savings plan with employer matching.
- Paid time off and holidays.
- Opportunities for career advancement and professional development.
Job Types: Full-time, Permanent
Pay: ₹25, ₹40,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Leave encashment
- Life insurance
- Provident Fund
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- total work: 4 years (Preferred)
Work Location: In person
