Tele Marketing Executive

5 days ago

Dehra Dūn, Uttarakhand, India Feewa Energy Full time ₹ 80,000 - ₹ 1,20,000 per year

Key Responsibilities

  • Lead Generation: Make outbound calls, visits to potential customers to explain offerings and generate interest.
  • Customer Interaction: Handle inbound calls, answer inquiries, and resolve complaints professionally.
  • Relationship Building: Foster relationships with existing clients and build rapport with potential new ones.
  • Data Management: Accurately record call logs, customer interactions, and update customer records in a CRM.
  • Sales & Engagement: Meet daily/weekly targets for sales, conversions, or customer engagement.
  • Follow-up: Follow up on leads to convert prospects and ensure customer satisfaction.
  • Reporting: Maintain MIS (Management Information System) reports and update management on prospect status.
  • Team Collaboration: Work closely with sales and marketing teams to align strategies, plan and perform visits to client location and improve customer experience.
  • Compliance: Adhere to telecalling scripts, company policies, and guidelines.

Required Skills & Qualifications

  • Communication Skills:

Excellent verbal communication, active listening, and the ability to convey messages clearly.

  • Persuasion & Negotiation:

Ability to persuade customers and use negotiation skills to close sales or resolve issues.

  • Customer Service:

Strong problem-solving abilities and empathy to address customer needs and complaints.

  • Technical Skills:

Basic computer skills and familiarity with CRM software are often required.

  • Data Entry:

Accurate and efficient data entry skills for managing customer information.

  • Resilience:

Ability to handle rejections and maintain professionalism in all interactions.

  • Education:

Bachelor's degree can be an advantage.

Experience:

Prior experience in telemarketing, sales, or customer service is beneficial.

Job Type: Full-time

Pay: ₹8, ₹12,000.00 per month

Application Question(s):

  • What is your current salary per month?
  • What is expected salary per month?

Experience:

  • Telemarketing: 1 year (Preferred)

Willingness to travel:

  • 50% (Preferred)

Work Location: In person

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