Service Line Specialist

3 days ago

Hyderabad, Telangana, India Cognizant Technology Solutions Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Job Summary

The Service Line Specialist role is pivotal in driving the success of our GCC initiatives. With a focus on IT Consulting and Analytics this position requires a seasoned professional with 21 to 22 years of experience. The role involves working in a hybrid model during day shifts ensuring seamless integration of technical and domain expertise to enhance our service offerings.

Responsibilities

  • Lead the development and implementation of GCC strategies to enhance service delivery and client satisfaction.
  • Oversee the integration of IT Consulting and Analytics solutions to optimize business processes and outcomes.
  • Provide expert guidance on GCC technologies ensuring alignment with industry best practices and company objectives.
  • Collaborate with cross-functional teams to identify and address client needs leveraging technical expertise in GCC.
  • Drive continuous improvement initiatives to enhance the efficiency and effectiveness of service line operations.
  • Ensure compliance with regulatory requirements and company policies in all service line activities.
  • Develop and maintain strong relationships with key stakeholders to support business growth and client retention.
  • Monitor industry trends and emerging technologies to inform strategic planning and decision-making.
  • Facilitate knowledge sharing and skill development within the team to foster a culture of innovation and excellence.
  • Coordinate with project managers to ensure timely and successful delivery of client projects.
  • Analyze performance metrics to identify areas for improvement and implement corrective actions.
  • Support business development efforts by providing technical expertise and insights during client engagements.
  • Contribute to the development of marketing and promotional materials to showcase service line capabilities.

Qualifications

  • Possess extensive experience in GCC technologies demonstrating a deep understanding of their application in business contexts.
  • Have a strong background in IT Consulting with a proven track record of delivering successful projects.
  • Demonstrate expertise in Analytics with the ability to interpret complex data and provide actionable insights.
  • Exhibit excellent communication and interpersonal skills enabling effective collaboration with diverse teams.
  • Show a commitment to continuous learning and professional development in relevant technical and domain areas.
  • Display strong problem-solving abilities with a focus on delivering practical and innovative solutions.
  • Maintain a proactive and results-oriented approach consistently achieving and exceeding performance targets.

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