Assistant Quality Manager

3 days ago


Bengaluru, Karnataka, India Digitide Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Responsibilities

  • SLA/KPI compliance (Quality and Training related)
  • Improving Quality of Service
  • Driving Process Improvement projects/initiatives.
  • Preparing and Publishing MIS
  • Taking ownership on process standardization and People development
  • Optimum utilization of resources
  • Conducting refreshers / NHT as per process requirement.
  • Managing floor in absence of TLs
  • ISO , ISMS and other HR policy adherence

Key Deliverables

  • SLA/KPI compliance (Quality and Training related)
  • Improving Quality of Service
  • Training
  • Preparing and Publishing MIS
  • Taking ownership on process standardization and People development
  • Optimum utilization of resources

Education

  • Any Graduate

Professional Experience

  • 4-6 years of work experience.

Email-

Con No



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