Receptionist

3 days ago

Malaparamba Calicut Kerala, India Popular Vehicles and Services Ltd Full time

Key Responsibilities:

Front Desk Operations:

* Greet and assist visitors and clients in a professional and welcoming manner.

* Answer, screen, and forward incoming phone calls in a courteous manner.

* Direct calls and inquiries to the appropriate departments or staff.

* Maintain a clean and organized front desk area.

Administrative Support:

*schedule appointments and meetings for staff, ensuring appropriate conference rooms are reserved.

* Handle incoming and outgoing mail, deliveries, and packages.

* Manage office supplies and restock inventory as needed.

* Assist with travel arrangements, event planning, and general office tasks.

Data Management:

* Handle client/customer inquiries and requests, ensuring timely responses.

Customer Service:

* Provide exceptional customer service by responding promptly to inquiries, offering assistance, and resolving concerns.

* Address and resolve visitor or client complaints in a calm and professional manner.

Collaboration and Communication:**

* Work closely with various departments (e.g., HR, sales, and operations) to ensure seamless communication and operational efficiency.

* Coordinate and collaborate with staff to ensure all front desk operations are handled efficiently and effectively.

**Required Skills & Qualifications:**

*Any Degree

* Proven experience as a Receptionist, Front Desk Representative, or in other customer service roles.

* Excellent verbal and written communication skills.

* Strong organizational and time-management skills, with the ability to multitask effectively.

* Proficient in Microsoft Office Suite (Word, Excel, Outlook)

* Friendly, approachable, and professional demeanor.

Job Types: Full-time, Permanent

Pay: From ₹14,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Commuter assistance
  • Health insurance
  • Internet reimbursement
  • Leave encashment
  • Life insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Work Location: In person

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