Senior Specialist

2 weeks ago

Mumbai, Maharashtra, India Datavail Infotech Full time US$ 1,04,000 - US$ 2,08,000 per year
Description

Job Title: Senior Specialist – Cloud SRE 

Education: Bachelor's Degree 

Experience: 8+ years 

Location: Mumbai 

As a Senior SRE Engineer (Cloud SRE Specialist), you will be responsible for ensuring the reliability, scalability, performance, and cost optimization of cloud services across AWS, Azure, and multi-cloud environments. You will act as the primary technical lead for assigned customers, manage incident escalations, drive automation-first practices, and mentor junior engineers. You will also collaborate closely with development teams to embed resilience and observability into applications. 

Key Responsibilities:

Customer Leadership & Collaboration:

  • Serve as the primary technical point of contact for assigned customer accounts. 

  • Provide regular updates and lead initiatives to improve customer environments. 

  • Be highly familiar with assigned accounts to make tactical decisions without escalation. 

  • Collaborate with customer development teams to align infrastructure with application requirements. 

  • Incident & Problem Management 

  • Lead incident response and postmortems, ensuring corrective and preventive measures. 

  • Be the Tier 3 escalation point for offshore/onshore SRE teams. 

  • Perform Root Cause Analysis (RCA) and validate work quality of Tier-2 engineers. 

  • Develop and maintain incident response plans for security breaches and operational incidents. 

Reliability Engineering:

  • Define and maintain SLIs/SLOs, track error budgets, and monitor alignment. 

  • Participate in architecture discussions for high availability, disaster recovery, and scalability. 

  • Integrate resilience patterns such as circuit breakers, retries, and bulkheading. 

  • Use chaos engineering / fault injection practices where applicable. 

  • Automation & Infrastructure as Code 

  • Automate infrastructure and operations tasks using Terraform, CloudFormation, AWS CDK. 

  • Build and maintain CI/CD pipelines with canary deployments and blue/green strategies. 

  • Implement automation workflows with AWS Lambda, Step Functions, Azure Functions. 

  • Monitoring & Observability 

  • Implement observability systems: Prometheus, Grafana, OpenTelemetry, ELK, Jaeger. 

  • Configure proactive monitoring and alerts using AWS CloudWatch / Azure Monitor. 

  • Ensure visibility into metrics, traces, and logs for troubleshooting. 

  • Cloud Infrastructure Management 

  • Provision and manage VMs, storage, networking, VPNs, and ExpressRoute/Peering. 

  • Manage patching, backups, encryption, decryption, and image management. 

  • Optimize performance and cost via rightsizing, autoscaling, and reserved instances. 

  • Manage identity and access controls (AWS IAM, Azure AD, RBAC). 

Security & Compliance:

  • Implement and enforce security best practices across multi-cloud environments. 

  • Ensure compliance with GDPR, HIPAA, and industry regulations. 

  • Conduct regular audits and compliance reporting.

  • Mentoring & Knowledge Sharing 

  • Coach and mentor Tier 2 and junior SREs. 

  • Conduct reliability-focused design reviews. 

  • Maintain up-to-date documentation, runbooks, and SOPs. 

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