Senior Manager

4 days ago


Chennai, Tamil Nadu, India Omega Healthcare Full time ₹ 1,04,000 - ₹ 1,30,878 per year

We are looking for a skilled Senior Manager to lead our Service Line team in Chennai. The ideal candidate will have 8-14 years of experience in the healthcare industry, preferably with CRM/IT Enabled Services/BPO.

Roles and Responsibility

  • Develop and implement effective service line strategies to achieve business objectives.
  • Lead and manage a team of professionals to ensure high-quality services and customer satisfaction.
  • Collaborate with cross-functional teams to identify and mitigate risks and improve processes.
  • Analyze market trends and competitor activity to stay ahead in the industry.
  • Foster strong relationships with clients and stakeholders to drive business growth.
  • Ensure compliance with regulatory requirements and company policies.

Job Requirements

  • Proven track record of success in managing service lines or similar roles.
  • Strong leadership and management skills with the ability to motivate and inspire teams.
  • Excellent communication and interpersonal skills to build strong relationships.
  • Ability to analyze complex data and make informed decisions to drive business outcomes.
  • Experience with CRM/IT enabled services or BPO is highly desirable.
  • Strong problem-solving and strategic thinking skills to drive business growth.

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