Senior Manager

21 hours ago

Chennai, Tamil Nadu, India Omega Healthcare Full time US$ 1,50,000 - US$ 2,00,000 per year

About the role Manager or Senior Manager – O2C

Manager or Senior Manager – O2C is responsible for

  • Leading and optimizing the end-to-end Order to Cash process, including order management, billing, collections, and cash application.
  • Implementation of systems, process, best practices, tech adoptions, developing Dashboards & reports.
  • Timely revenue reporting & Books closure

Responsibilities

Strategic Leadership:

  • Understand business & industry knowledge, business systems & controls around O2C Process.
  • Design and implement O2C strategies aligned with business goals.
  • Lead process improvement initiatives to enhance efficiency and reduce DSO (Days Sales Outstanding).
  • Drive automation and digital transformation across O2C functions.

Operational Oversight:

  • Oversee order processing, invoicing, credit management, and collections.
  • Ensure accurate and timely billing and cash application.
  • Monitor and manage customer credit limits and risk exposure.

Team Management:

  • Lead and mentor a team of O2C professionals across geographies.
  • Set performance goals and conduct regular reviews.
  • Foster a culture of accountability and continuous improvement.

Stakeholder Collaboration:

  • Work closely with Sales, Customer Service, Legal, and IT to resolve disputes and improve customer experience.
  • Partner with internal audit and compliance teams to ensure adherence to financial policies.

Reporting & Analytics:

  • Develop and track KPIs related to O2C performance.
  • Present insights and reports to senior leadership on receivables, collections, and cash flow.
  • Identify trends and recommend corrective actions.

Qualifications:

  • Qualified or Semi Qualified CA or CMA, master's degree in finance, Accounting, or Business Administration.
  • 10 to 15 years of experience in finance operations, with at least 5 years in O2C leadership roles.
  • Strong expertise in ERP systems (Oracle)
  • Proven track record in process optimization and team leadership.
  • Excellent analytical, communication, and stakeholder management skills.

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