Manager - Product Engineering

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

We are currently seeking an experienced professional to join our team in the role of Manager - Product Engineering

Principal responsibilities

• Responsible for supporting global product development and delivery in collaboration with Regional and Country Product team as well as Technology and Operations partners for Core Payments Products.
• Core payments products include Electronic and Paper Payments (e.g. Cash, Cheque, Real time payments (RTP), and ACH/Low Value payments).
• This role will primarily support Paper Receivables and Payables Payment products and will execute the paper to digital payments strategy. The role also supports product/project commercialisation.
• Support delivering assigned projects/initiatives that enhances the commercial viability of the product by working closely with Technology, Operations, Onboarding, Servicing, and other partner teams.
• Support in conducting end-to-end product reviews outlining all key dependencies, input sources, capabilities, business improvement opportunities and recommend/implement risk mitigation steps as necessary.
• Support in delivering quality management reporting, product presentations, benefits tracking. Support formulating global commercialisation framework and plan for assigned products in Core Payments, to grow revenue and market share in line with the wider GPS strategy.
• Support developing marketing materials, campaign design, conduct market research in close collaboration with regional and country product teams and other relevant stakeholders.
• Ensure all requirements are aligned to strategic objectives, existing operating models and all exceptions are duly recorded and ratified. Ensure all requirements have suitable benefits associated with it and full traceability on ownership of requirement and success criteria for each requirement.

• Minimum of 8 years of work experience in Transaction banking, preferably in Payment's product including receivable management (electronic and paper based).
• Proven experience in Project management, requirement analysis, business case development, risk management, marketing support.  
• Strong analytical skills and ability to analyze complex problems, interpret customer and/or operational needs and develop integrated, creative solutions.
• Proven ability to run effective workshops and trainings for client business users.
• Strong aptitude with Data Analysis and Interpretation skills - the ability to critically evaluate information gathered across multiple sources, using multiple analysis techniques, reconcile variances and recommend proposals to senior and key stakeholders.
• Strong problem-solving skills to identify the root causes of problems and generate effective solutions. Alongside this, adaptability is key, as Strategic Business Change s must be able to pivot quickly in response to new information or changing circumstances, ensuring that the change process remains on track despite obstacles.
• The job holder must be proactive, able to comprehend, evaluate and offer clear, timely and reliable analysis and recommendations to directors and above, and communicate this effectively; an ability to develop a global network, build trusted relationships and collaborate effectively at all levels is required for success. Capability to balance shifting priorities over multiple work-strands and working under tight time pressure is important. A strong commercial acumen and product management experience including product commercialisation and governance, or risk is imperative.

You'll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role."

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