Product Team Manager

Product Team Manager - AMS

The Product Team Manager leads and supports a team to reach organizational goals through people management. Duties include facilitating goal setting with the functional managers, providing feedback, resolving conflicts, and encouraging employee growth. The role also ensures a positive work environment and oversees performance management, recruitment, and training.

Role Summary 

The role focuses on leading, developing, and supporting a team to achieve organizational goals through effective people management, including a Business Analyst/senior developer in the team, administering goals in the HR system, providing feedback, resolving conflicts, fostering employee growth, and creating a positive work environment. They are responsible for day-to-day people-related tasks such as performance management, recruitment, and training, while also ensuring team members feel valued and motivated.

This role is based in Chennai and is expected to work from office and report to the Service Delivery Manager PLM.

Core Responsibilities 

• Technical Responsibilities:  This role will initially focus on the PLM portfolio. Key tasks involve overseeing application support, ensuring security compliance of our servers(on prem and cloud) and driving continuous improvement initiatives, such as system upgrades and optimisation projects as necessary. The role also includes supporting the product team in assessing new tools and establishing the required infrastructure. Additionally, you will work closely with vendor teams to provide essential technical support and expertise as required.
• Team Leadership & Motivation: Facilitate clear team collaboration goals, promote a positive and collaborative environment, and motivate employees by recognizing achievements and encouraging growth to achieve company objectives. Organize events that celebrate local customs, traditions, and holidays. Develop practices to retain employees through motivation and encouragement
• Employee Growth & Development: Be part of coaching and training, identify learning opportunities, and support career progression through individual development plans and progress reviews in alignment with Functional Managers.
• Performance Management: Monitor progress using key metrics, give regular feedback, and conduct performance appraisals to enhance both individual and team effectiveness in alignment with Functional Manager.
• Recruitment & Onboarding: Help with sourcing, hiring, and onboarding new employees, ensuring smooth integration and offering support for quick adjustment and productivity.
• Conflict Resolution & Engagement: Address conflicts proactively, foster open communication, and prioritize well-being by providing resources and recognizing achievements to sustain a supportive workplace.

Key Activities

• Strategic Planning & Alignment: Administer all Goals set by the functional manager in the HR system and validate that Goals are clear and measurable. Follow Up on Career and Training plans, ensuring HR strategies are aligned with the organization's mission and objectives.
• Talent & People Development: Attract, onboard, and nurture talent while supporting professional growth through coaching, learning opportunities, and effective performance management.
• Workplace Culture & Well-being: Foster motivation, engagement, and well-being by cultivating a positive, inclusive, and supportive work environment, including conflict resolution and support for mental and physical health. Celebrating team achievements and individual recognition
• Operational Excellence & Compliance: Manage daily operations, facilitate communication, use technology to improve processes and enhance decision-making, freeing up people to create more customer value and ensure adherence to legal and company policies

Required Skills and Competence

• Bachelor's degree in computer science, Engineering, or related fields.
• More than 10 years in the PLM space across business analysis, process transformation, and people management roles.
• A background including both multicultural communications and software engineering/product management is required.
• Understanding and responding to the needs and challenges of team members.
• Recognizing and addressing issues, including conflicts, to ensure smooth team operations.
• Familiarity with IT infrastructure (data centers, cloud platforms such as AWS, Azure)
• Experience with ITSM tools (e.g., ServiceNow); ITIL Foundation or similar certification preferred
• Strong problem-solving skills and the ability to manage multiple initiatives simultaneously.
• Excellent interaction, collaboration, communication skills, and ability to learn new technologies.
• You are a good listener, and your way of working is both business and solution-oriented
• Ability to effectively communicate in the English language verbally and in writing.

We are the ASSA ABLOY Group

Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. 

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it's important to us to have diverse, inclusive teams, and we value different perspectives and experiences.