Academic Counselor

1 day ago

Tiruvalla, Kerala, India Eminent Edu Skills Full time ₹ 14,40,000 - ₹ 48,00,000 per year

Role Overview

The Academic Counselor serves as the primary point of contact for students and parents — guiding them through course selection, admissions, academic planning, and overall educational decisions. The role focuses on understanding each student's goals, matching them with suitable programs, and ensuring a positive learning experience throughout their academic journey.

Key Responsibilities1. Student Counseling & Guidance

  • Provide one-on-one counseling to students and parents about available courses, programs, and career paths.
  • Assess students' educational backgrounds, interests, and goals to recommend suitable courses or streams.
  • Clarify course details — duration, fees, eligibility, syllabus, and career outcomes.
  • Motivate and guide students to make informed academic and career choices.

2. Admission Support

  • Handle walk-ins, phone inquiries, and online leads.
  • Explain the admission process, eligibility, and documentation requirements.
  • Follow up with leads through calls, emails, and WhatsApp to ensure timely conversion.
  • Maintain accurate admission records and update CRM or student management systems.

3. Communication & Relationship Management

  • Maintain regular contact with enrolled students to ensure satisfaction and address academic concerns.
  • Coordinate between students, faculty, and administrative staff for smooth course operations.
  • Build and maintain strong relationships with parents, ensuring transparency and trust.

4. Academic Planning & Student Support

  • Assist students with course registration, scheduling, and academic planning.
  • Monitor students' attendance and performance, providing early intervention when needed.
  • Support students with exam preparation strategies, time management, and study plans.

5. Outreach & Events

  • Participate in education fairs, counseling sessions, webinars, and orientation programs.
  • Conduct career awareness workshops or counseling sessions for prospective students.
  • Support marketing and admission teams during promotional campaigns and events.

6. Reporting & Coordination

  • Prepare daily/weekly reports on inquiries, counseling sessions, and admissions.
  • Coordinate with marketing, admissions, and academic departments for student-related updates.
  • Provide feedback and insights to improve student engagement and retention.

Skills & Qualifications

  • Diploma/ Any Degree/ PG
  • Excellent communication and interpersonal skills.
  • Empathy and active listening skills.
  • Proficiency in MS Office and CRM tools.
  • Strong organizational and multitasking abilities.
  • Freshers also apply

Contact Person

Job Type: Full-time

Pay: ₹8, ₹20,000.00 per month

Work Location: In person

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