Academic Counselor
4 days ago
Role Overview
The Academic Counselor serves as the primary point of contact for students and parents — guiding them through course selection, admissions, academic planning, and overall educational decisions. The role focuses on understanding each student's goals, matching them with suitable programs, and ensuring a positive learning experience throughout their academic journey.
Key Responsibilities1. Student Counseling & Guidance
- Provide one-on-one counseling to students and parents about available courses, programs, and career paths.
- Assess students' educational backgrounds, interests, and goals to recommend suitable courses or streams.
- Clarify course details — duration, fees, eligibility, syllabus, and career outcomes.
- Motivate and guide students to make informed academic and career choices.
2. Admission Support
- Handle walk-ins, phone inquiries, and online leads.
- Explain the admission process, eligibility, and documentation requirements.
- Follow up with leads through calls, emails, and WhatsApp to ensure timely conversion.
- Maintain accurate admission records and update CRM or student management systems.
3. Communication & Relationship Management
- Maintain regular contact with enrolled students to ensure satisfaction and address academic concerns.
- Coordinate between students, faculty, and administrative staff for smooth course operations.
- Build and maintain strong relationships with parents, ensuring transparency and trust.
4. Academic Planning & Student Support
- Assist students with course registration, scheduling, and academic planning.
- Monitor students' attendance and performance, providing early intervention when needed.
- Support students with exam preparation strategies, time management, and study plans.
5. Outreach & Events
- Participate in education fairs, counseling sessions, webinars, and orientation programs.
- Conduct career awareness workshops or counseling sessions for prospective students.
- Support marketing and admission teams during promotional campaigns and events.
6. Reporting & Coordination
- Prepare daily/weekly reports on inquiries, counseling sessions, and admissions.
- Coordinate with marketing, admissions, and academic departments for student-related updates.
- Provide feedback and insights to improve student engagement and retention.
Skills & Qualifications
- Diploma/ Any Degree/ PG
- Excellent communication and interpersonal skills.
- Empathy and active listening skills.
- Proficiency in MS Office and CRM tools.
- Strong organizational and multitasking abilities.
- Freshers also apply
Contact Person
Job Type: Full-time
Pay: ₹8, ₹20,000.00 per month
Work Location: In person
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