Software Asset Manager

Your work days are brighter here.

We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too.

About the Team

At Workday, the IT Service Management and Operations team is the cornerstone of our business operations and is responsible for defining, developing, and maintaining critical capabilities enabling all information technology and business teams to deliver outstanding services to Workday teams and customers. This team owns ITSM and IT SDLC related services and spearheads effective agile development and resilient IT Operations.
You will be joining a highly skilled and innovative team that is striving to improve efficiency by streamlining processes and developing more intuitive and scalable solutions.

About the Role

As a Software Asset Manager you will be managing software asset intake, onboarding, certification, and decommissioning processes. Your mission is to maintain accurate asset data throughout its lifecycle, with the focus on delivering real-time informative reliable reporting to executive management unlocking their ability to make informed decisions that will drive attainment of strategic goals. You will play a vital role in driving efficiency, reducing risk, and promoting long-term sustainability. Your key responsibilities will include:

• Partner with the Procurement team on new software purchases and renewals

• Ensure timely engagement from Business Technology product owners and architects throughout the process.

• Monitor and promote adoption of policies and procedures for asset acquisition, maintenance, and disposal

• Maintain accurate, and up-to-date records of all software assets

• Oversee data collection, cleaning, and migration processes to ensure accurate and complete asset information

• Generate and deliver regular reports on IT asset inventory, compliance, utilization, and costs.

• Maintain accurate and complete documentation of SAM processes and procedures.

• Maintain open communication with stakeholders, providing regular updates on asset management initiatives

About You

Basic qualifications:

• 5+ years of experience in technical IT Asset Management role within a large technology company

• 5+ years of experience managing software asset repository

• Bachelor's degree in Computer Science or another technical field, or 8+ years of experience in a technology management role.

Other qualifications:

• Hands-on experience using ServiceNow solutions

• Excellent organizational, collaboration, presentation, and interpersonal skills

• Strong attention to detail

• Demonstrated experience managing competing priorities and stakeholder expectations

• Ability to work independently and proactively in a fast-paced, dynamic environment

• Strong analytical and problem-solving skills 

• Strong focus on delivering exceptional user experiences through technology

• Familiarity with SOX compliance best practices

Our Approach to Flexible Work
 

With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

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