Lead Technical Program Manager
5 days ago
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Lead Technical Program ManagerOverviewWe are seeking a Technical Program Manager for our Core Payments - Networks Exchange team to lead and coordinate customer-focused projects, platforms, and infrastructure initiatives. The ideal candidate is passionate about enhancing customer experiences, highly motivated, analytical, detail-oriented, and possesses an entrepreneurial mindset. This role provide overall direction and guidance for project delivery. Partner with business product owners globally to understand and support new strategic opportunities. Liaise between product and technical teams for the purpose of ensuring technical teams have sufficient information to complete design, coding, testing, and implementation phases of the project life cycle. Partner with other internal teams to create and ensure new business opportunities and enhancements to existing products are communicated quickly and accurately to external customers
All About You
• Education: Bachelor's degree or equivalent experience/education required; PMP certification preferred.
• Experience: Proven expertise in strategy, planning, and project management across various methodologies (e.g., Waterfall, Agile, SAFe).
• Communication: Strong, clear, and precise written and verbal communication skills to engage diverse stakeholders.
• Industry Knowledge: Familiarity with Mastercard and the card payments industry is a plus.
• Skills: Exceptional organizational, multitasking, and negotiation skills; adaptable to change with a track record of building internal and external relationships.
• Strong presentation, facilitation, negotiation and communication skills (Both verbal and written)
• Experience working on high profile and multiyear projects
• Keeps abreast of evolving technology landscape. Can ask the right questions to evaluate the strengths and weaknesses of designs (scalability, latency, security, performance, data integrity, etc.)
• Works with ambiguity and with limited guidance. The business outcome, program, and/or product strategy is defined, but nothing else is. Able to get the inertia out and the project in motion or able to get the entropy out and the project into a calm and predictable delivery pattern
• Regularly review metrics and proactively seek out new and improved data/mechanisms for visibility ensuring your program stays aligned with organization objectives
• Adaptive to Change
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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