Academic counsellor

About Us

Unacademy is India's largest learning platform, built with a mission to democratize education for every learner.

What began as a humble YouTube channel has evolved into a robust education ecosystem that brings together

top educators, high-quality content, and cutting-edge technology.

We serve millions of learners across the country, empowering them to succeed in competitive exams, pursue

professional upskilling, and build strong academic foundations. With a deep commitment to learner success,

Unacademy is redefining how India learns — one student at a time.

Position: Academic Counsellor

Employment Type: Full-Time

Role Overview

We are looking for a motivated and customer-focused Academic Counsellor to join our team and drive student

engagement and enrolment.

As an Academic Counsellor, you will play a critical role in helping students make informed decisions about their

education, guiding them through our offerings, and building strong relationships to ensure satisfaction and

retention.

Key Responsibilities

• Prospect and Lead Generation: Identify and research potential students, clients, and target markets.

Generate leads through various channels, including online research, networking, and outreach.

Collaborate with local schools and communities.

• Student Counselling: Engage with prospective students in-person and over the phone to understand their

academic background, career objectives, and learning preferences.

• Enrolment Assistance: Assist students with the enrolment process, including course selection, fee

payment, and registration. Follow up with potential leads and encourage them to join our programs.

Client Relationship Management: Build and maintain strong relationships with students, parents, and

other stakeholders. Understand individual needs and recommend appropriate solutions. Provide

exceptional service to ensure satisfaction.

• Sales and Revenue Growth: Develop and execute strategies to achieve enrollment and revenue targets.

Prepare and deliver persuasive presentations to students and parents. Negotiate and close enrollments

effectively.

• Market Analysis: Stay updated on industry trends, student preferences, and competitor activities. Analyze

data to identify new business opportunities.

• Reporting and Documentation: Maintain accurate records of student interactions, sales activities, and

follow-ups. Prepare regular reports and forecasts for management.

• Collaboration: Work closely with the sales, academic, and operations teams to achieve collective goals.

Provide feedback to the product and academic teams based on student insights.

Requirements

• Bachelor's degree in Business, Marketing, Education, or a related field (Master's degree preferred)

• Minimum 1 year of proven experience as an Academic Counsellor or in the EdTech/education industry

• Strong understanding of education products and services

• Excellent communication, negotiation, and interpersonal skills

• Ability to work independently as well as collaboratively in a team environment

• Proficiency in using CRM software and other sales tools

• Self-motivated with a customer-first mindset and a result-oriented approach

Why Join Us?

Join India's largest and most impactful learning platform where you can lead high-growth centres, shape

student experiences, and work in a collaborative, innovation-driven environment with opportunities to grow

into senior leadership roles