International Process Trainer

2 days ago


Goregaon Mumbai Suburban, India Teleperformance (TP) Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Roles and Responsibilities

  • Design and deliver training programs for international processes, focusing on TNI (Training Needs Identification), TTT (Train the Trainer), TNA (Training Need Analysis), OJT (On-the-Job Training), Behavioral Training, Customer Service Training, Product Training, Soft Skills Training, Soft Skills, VNA (Virtual Neural Animation), Accent Training, Accent, Call Center Training, Voice & Accent.
  • Develop curriculum materials and assessments to measure trainee performance.
  • Conduct needs analysis to identify gaps in employee skills and knowledge.
  • Collaborate with subject matter experts to create engaging learning experiences.
  • Provide coaching and feedback to trainers to improve their delivery.
  • Contact

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