Customer Order Coordinator

3 days ago

Canada, India evertz microsystems Full time CA$ 60,000 - CA$ 80,000 per year
Job Description

Customer Order Coordinator

Department: Administration
Location: Burlington, ON, Canada

We are seeking a detail-oriented Order Processing Coordinator to accurately enter and manage orders based on customer purchase orders and internal requests for Production and R&D. This role involves close collaboration with the Production team to monitor ship dates and address any delays.

The successful candidate will communicate order status clearly and promptly to internal departments, sales representatives, project managers, and customers, ensuring transparency and efficient coordination throughout the order fulfillment process.

Responsibilities:
  • Create internal sales order within custom billing system
  • Organize delivery details such as, system customization notes, ship date, mode of transport, and payment terms
  • Provide customers and sales team with delivery updates such as, order revision requirements and transit rescheduling
Qualifications:
  • College Education in related field (Business, Administration) or related experience
  • Superior organizational and time management skills
  • Excellent verbal and written communication skills, and problem-solving ability
  • Knowledge of Microsoft Excel, Word, and Outlook
What we offer:
  • Employer funded benefits program
  • Competitive total compensation package
  • Work-life balance
  • Employee Assistance plan
  • Employee Discount Platform
  • Career progression
  • Casual work environment
  • Social events and sports teams
About Evertz:

Evertz Microsystems (TSX:ET) is a leading global manufacturer of broadcast equipment and solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and mobile devices (like phones and tablets). Evertz has expertise in delivering complete end-to-end broadcast solutions for all aspects of broadcast production including content creation, content distribution, and content delivery.

Considered as an innovator by their customers, Evertz delivers cutting-edge solutions that are unmatched in the industry in both hardware and software. Evertz delivers products and solutions that can be found in major broadcast facilities on every continent. Evertz customer base also includes telcos, satellite, cable TV, and IPTV providers.

With over 2,000 employees, that include hardware and software engineers, Evertz is one of the leaders in the broadcast industry. Evertz has a global presence with offices located in Canada, United States, United Kingdom, Germany, United Arab Emirates, India, Hong Kong, China, Singapore, and Australia. Evertz was named one of Canadas 50 Best Managed Companies, which recognizes excellence in Canadian-owned and Canadian-managed companies. Canadas 50 Best Managed Companies identifies Canadian corporate success through companies focused on their core vision, creating stakeholder value and excelling in the global economy.

Evertz makes certain there is an equal employment opportunity for all employees and applicants for employment, including persons with disabilities. In compliance with AODA, Evertz will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify Human Resources upon scheduling your interview.

Thank you for considering a career with Evertz

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