Manager, Product Management

Voyager , India, Bangalore, Karnataka

Manager, Product Management

Job Description

Capital One has been a pioneer through our tech journey as the first large bank to go all in on the public cloud, while operating in a complex and highly regulated business environment. We have built out a large engineering organization, moved to the cloud, re-architected our applications and data platforms, and embraced machine learning at scale. Our AI/ML capabilities are now at the forefront of what's possible in banking. (e.g., Capital One Eno).

We are overcoming key data management challenges in the cloud related to data publishing, data consumption, data governance, and infrastructure management. To realize the full potential of our cloud and data strategy, we built new data management platforms in the cloud and solved new problems across the data ecosystem. Our teams have also built, and battle tested new capabilities to meet those needs. We've open sourced several of the software tools we built (e.g., Cloud Custodian, Hygieia) and forged new partnerships with other digital leaders (e.g., Microsoft, MSFT).

Through this journey, we've developed a suite of internal solutions uniquely designed to meet the challenges of a digital-first, cloud-first business at scale. We also recognize that many other businesses are facing similar data management needs as they accelerate their cloud and data journeys and are exploring how best to bring some of the tools to market as enterprise B2B software solutions.

As a Product Manager on the DataLabs Capital One India team, you will design and deliver intelligent and scalable AI-first data products for the internal and external customers. This role requires a visionary leader with a passion for innovation, customer- centric design and cutting-edge technology.

Specific responsibilities include, but are not limited to:

• Develop and communicate the product vision and strategy for your area of responsibility.
• Partner with business and technology leadership to align on prioritization of key problems to be solved to maximize business and customer outcomes.
• Strong understanding of data security principles, data governance and compliance regulations.
• Collaborate with teams in India and USA to drive alignment with different teams working on the product.
• Incorporate design thinking and analytics to inform product design.
• Maintain a healthy backlog of work and play a critical role in many agile ceremonies.
• Oversee the end-to-end product lifecycle, from ideation and requirements gathering to launch, defining success metrics and ongoing enhancements.
• Support the team with escalation and resolution of impediments.
• Serve as the connection between customers, Capital One's mission, and your team.

In this role, you'll be expected to demonstrate proficiency in five key areas:

Human Centered : You'll deeply immerse yourself in knowing your internal and/or external customer(s) by employing empathy and design thinking to define broad-scale solutions that provide breakthrough leverage. You'll model adaptability by encouraging continuous evolution to product strategy in light of industry trends, emerging solutions, new insights and changing customer and business needs.

Business Focused : You'll deeply learn the financial drivers, externalities, and points of leverage within your domain to identify new products or product enhancements that drive sustainable value for Capital One. You'll promote a culture anchored in data, used to instrument products, validate outcomes, drive insights, and manage the business both tactically and strategically.

Technology Driven : You'll be responsible for fostering a strong agile discipline and inspiring teams to continuously improve delivery evidenced through key agility metrics. You'll partner with Technology leaders to influence end-state architecture and drive secure, resilient, performant and scalable technology solutions that solve material customer and business problems. You'll govern the responsible and efficient application of technology resources by assessing opportunities for reusing existing solutions, clearly defining minimum viable products, and always building with extensibility in mind.

Integrated Problem Solving : Develop and champion a bold vision that drives meaningful outcomes by embracing the art of the possible. Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer.

Transformational Leadership : You'll establish a long-term product portfolio strategy, informed by customer and business needs, and partner with leaders and stakeholders to regularly drive alignment, secure resources and overcome impediments. You'll attract, grow, empower, and inspire top product talent as they develop and deliver on their local product strategy in an iterative, outcome-focused and well-managed way.

We want you if you are:

Intellectually Curious - You're comfortable navigating between the big ideas and executional realities to create an achievable strategic Product Vision. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.
Communicator & Influencer - You are comfortable influencing a group of executives as well as communicating your product vision clearly to your associates and partners. You can be open to different communication styles and listen carefully to diverse sets of ideas.
Do-er - You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team; you are a leader obsessed with delivering valuable in an iterative way focusing in minimum viable product.
Passionate & Customer Focus - You care about growing others and bringing them together around what's possible. You have a desire and ability to connect with our customers to fully understand their needs and build long lasting relationships.
Learner - You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies; you will seek for internal solutions before building new.
Team Player - You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor in product development.

Basic Qualifications:

• Bachelor's degree in computer science or engineering
• MBA or master's degree
• Minimum 8 years of overall work experience
• Atleast 5 years of experience in product management; specifically working in B2B product management role.

Preferred Qualifications:

• Prior work on privacy preserving analytics, secure data collaboration or zero trust architectures.
• Atleast 3 years in Agile product management
• Experience translating business strategy and analysis into consumer facing digital products.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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