AEM Technical Architect

Position Summary

AEM Technical Architect (TA) position is a client-facing role requiring both technical and business/marketing knowledge and skills. TA works to gather & understand Client's unique business requirements and provide expert guidance by sharing best practices & recommendations to our Customer/Implementation Partners in building customized solutions to meet their business reporting needs through AEM platform. TA also performs quality checks to ensure that the implementation cycle follows industry best practices, flag all technical issues and highlight risks when they arise. TA works with Clients to strategize and drive business value from the platform and enable them to adopt & scale-up in their maturity roadmap. It is a technical advisory role with certain hands-on support and requires a solid technical acumen in digital platform implementation and involves constant customer interaction.

What you'll do

• Be a recognized expert/SME for Adobe internal and regional stakeholders.
• Take leadership during project delivery and own Project Management responsibilities.
• Act as a Team Lead for small to large, multi-solution consulting engagements which may involve interactions with multiple teams from Adobe, Client, or partner organizations
• Build trusted advisor relationships with our Clients & implementation Partners.
• Adapt to and work effectively with a variety of clients and in challenging situations, establishing credibility and trust quickly.
• Work on own initiative without a need for directions for most consulting activities.
• Gain understanding of client business requirements, key performance indicators and other functional and/or technical use cases.
• Review overall solution architecture and custom design solutions for AEM (Sites, Assets and Forms), technical approach and go-live readiness.
• Review assessments & recommendations document and liaise with technical consultants.
• Communicate effectively to Customer/Implementation Partner teams on AEM assessments & recommendations, gaps and risks.
• Provide advisory to key stakeholders with industry best practices & recommendations throughout the implementation process to drive Customer success and ROI.
• Interact frequently with Client/Implementation Partner teams - marketers, analysts, web developers, QA team, and C-level executives, mainly via conference calls or emails.
• Manage customer expectations of response time & issue resolution and keep projects on schedule and within scope.
• Troubleshoot and reproduce the technical problems reported by customers and define workarounds.
• Effectively analyze complex project issues, devise optimal solutions, and facilitate the recommendations to the Clients and Partners.
• Proactively maintain the highest level of technical expertise by staying current on Adobe DX technologies and solutions through internally and externally available learning opportunities as well as self-study.
• Provide thought leadership to the team and wider consulting community helping to set future strategic direction.
• Participate within the Adobe technical community to develop and share best practices and processes.
• Enable existing/new team members with new product features, delivery processes, project-based learnings and support with any issues or queries.
• Foster teamwork among consultants and cross functional teams.
• Technical writing and PowerPoint presentation creation.

What you need to succeed

• 12+ years of experience as a client-facing consultant with strong experience in AEM implementation & understanding in areas –
• UI technologies like JQuery, Java Script, HTML 5, CSS.
• Technologies like Java EE, Servlets, JSP, Tag libraries, and JSTL skills.
• Dispatcher Configuration, Clustering, CRX repository, Workflows, Replication and Performance management.
• Application development, distributed application development and Internet/Intranet based database applications.
• AEM sites/assets/forms deployment and migration.
• AEM Backend Development like Sling Servlets, OSGi Components and JCR Queries
• Core frameworks such as Apache Sling and Apache Felix.
• CI/CD tools like Maven, Jenkins.
• Code Quality and Security tools like SONAR.
• Touch UI, Sightly (HTL) and Sling Models.
• Software design patterns
• Leading consulting teams in Technical Architect capacity
• Problem analysis and resolution of technical problems.
• Experience working effectively on multiple Consulting engagements.
• Ability to handle clients professionally during all interfaces.
• Experience presenting in front of various Client-side audiences.
• Exceptional organizational, presentation, and communication skills - both verbal and written.
• Must be self-motivated, responsive, professional and dedicated to customer success.
• Possess an innovative, problem-solving, and solutions-oriented mindset.
• Demonstrated ability to learn quickly, be a team player, and manage change effectively.
• Preferably a degree in Computer Science or Engineering.

Preference will be given for

• Experience as Techno Managerial role in a large consulting organization with project/people management responsibilities.
• Knowledge on latest AEM features and on new cloud technology – AEMaaCS.
• Experience on Adobe Cloud Manager deployment tool.
• Certified ScrumMaster and/or PMP Certification. Knowledge on Agile methodologies.
• Good understanding of integration of AEM with other Adobe DX solutions – Commerce, Analytics, Target, Audience Manager etc. would be plus.
• Experience presenting in front of various technical and business audiences.
• Ability to work in extended hours to overlap with North America timings.