Operation and admin Executive
7 days ago
We are seeking an Operations & Administration Executive with strong leadership and organizational skills to manage daily laundry operations and administrative functions. The ideal candidate will ensure smooth workflow, customer satisfaction, and process excellence.
Key Responsibilities
- Oversee day-to-day laundry and dry-cleaning operations.
- Coordinate with delivery teams, vendors, and in-house staff for timely service delivery.
- Monitor inventory of cleaning materials, supplies, and machines.
- Prepare staff schedules and manage shift planning.
- Maintain quality control and ensure adherence to hygiene protocols.
- Handle administrative tasks: documentation, reports, billing, and expense tracking.
- Resolve operational issues and manage service escalations.
- Support management in improving operational processes and SOP implementation.
- Maintain accurate records of orders, expenses, and KPIs.
Qualifications & Experience
· Graduation or MBA in Business Administration, Operations, or related field.
· 2–3 years of relevant experience in operations and administration (laundry, hospitality, or service industry preferred).
· Strong communication, leadership, and problem-solving skills.
· Proficiency in MS Office, Google Workspace, and basic digital tools.
· Knowledge of inventory management and basic bookkeeping is an advantage
Job Type: Full-time
Pay: ₹30, ₹35,000.00 per month
Work Location: In person
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