sap dsd

1 week ago

Bengaluru Hyderabad Mumbai, India NTT DATA Business Solutions Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Platinum Consultant DSD

Role Summary:

We are seeking a highly experienced professional with over 12 years in Direct Store Delivery (DSD) operations, systems, and strategy. The ideal candidate will have a strong background in managing DSD networks, optimizing route-to-market models, leveraging technology (e.g., SAP DSD, TMS, handheld solutions), and leading cross-functional teams in a high-volume distribution environment.

Key Responsibilities:

  • Lead the end-to-end DSD operations including delivery planning, execution, customer service, and inventory reconciliation.
  • Develop and optimize route-to-market strategies, ensuring efficiency, cost-effectiveness, and market coverage.
  • Oversee DSD sales execution at the store level, including merchandising, promotions, and stock availability.
  • Collaborate with IT and systems teams to support DSD solution implementation (SAP DSD, handheld/mobile solutions, telematics, route planning tools).
  • Drive process improvements in delivery operations, warehouse-to-store connectivity, and real-time order management.
  • Manage 3PL partners, transport fleets, and delivery agents, ensuring compliance with KPIs, SLAs, and safety standards.
  • Analyze delivery performance data to identify trends, issues, and opportunities for optimization.
  • Partner with commercial, finance, and logistics teams to align DSD strategies with business goals.
  • Ensure compliance with local laws, food safety regulations, and company distribution standards.
  • Lead a team of DSD managers/supervisors and provide strategic direction, coaching, and performance management.

Key Skills & Qualifications:

  • Bachelor's degree in Logistics, Supply Chain, Business Administration or related field. MBA preferred.
  • 12+ years of experience in DSD operations, preferably within FMCG, Beverage, or Retail sectors.
  • In-depth understanding of DSD models, retail distribution channels, and last-mile delivery operations.
  • Hands-on experience with SAP DSD, route accounting systems, and mobile delivery platforms (e.g., Honeywell, Zebra handhelds).
  • Strong knowledge of logistics KPIs, route optimization, fleet management, and customer service metrics.
  • Data-driven mindset with proficiency in analytics tools (Excel, Power BI, Tableau).
  • Excellent leadership, cross-functional collaboration, and stakeholder management skills.

Preferred Attributes:

  • Experience with SAP DSD module or other ERP-integrated DSD platforms.
  • Exposure to AI/ML-based route planning or real-time delivery visibility platforms.
  • Knowledge of cold chain logistics (if applicable).
  • Lean Six Sigma or logistics certification is a plus.

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