customer support

Key ResponsibilitiesTeam Leadership & ManagementSupervise, coach, and motivate a team of customer support representatives.Monitor team performance, set goals, and provide feedback through regular 1:1s and performance reviews.Manage schedules, workload distribution, and ensure adequate coverage across shifts.Customer Support OperationsOversee day-to-day...

We're looking for aCustomer Support – Operations Internwho can bridgeoperations, customer service, and product marketing— someone who enjoys helping people, loves travel, and wants to understand how technology shapes customer journeys.Location: Gurgaon (On-site)Type:Internship (Full-time, On-site)Department:Operations, Customer Experience & Product...

We Cyboard school seeking a highly organized and communicative individual to join our team as a School Customer Support Executive/Parents Support staff Intern. The ideal candidate will provide exceptional support to our parents, students, and staff, ensuring seamless school operations.Key ResponsibilitiesHandle parent inquiries and concerns via phone, email...

Job Summary:We are looking for a Customer Support Executive to provide exceptional service to our customers for our premium range of baby products. The role involves assisting customers with order tracking, returns, COD payments, product inquiries, and complaint resolution. The ideal candidate should have strong communication skills, empathy, and the ability...

Job Title: Customer Support ExecutiveLocation: GurgaonDepartment: Customer ServiceJob Type: Full-timeKey Responsibilities:Respond promptly to customer inquiries via phone, email, chat, or social mediaIdentify and assess customers' needs to achieve satisfaction.Keep records of customer interactions, process customer accounts, and file documents.Provide...

We're Hiring – Customer Support & Backend Executive (Gurgaon)We are looking for a dedicatedCustomer Support & Backend Executiveto join our team. The role involves assisting customers, handling queries, managing backend operations, and ensuring smooth coordination between teams.Responsibilities:Handle calls, emails & WhatsApp queriesOrder processing,...

Associate - Customer SupportLocation: GurgaonFunctional Area: OperationsEducation Qualification: B. Tech, BCA, MCA/ Any GraduateExperience: 1-2.5 YearsKey Responsibilities:• Respond to and log all inquiries received from clients via telephone, chat,email, or web site• Maintain detailed documentation and updating tickets for all incoming supportrequests...

Customer Support (Non-Voice)-Blended-International-UK Process for GurgaonWe are looking for a person who has prior experience with International voice/blended process. Should have minimum 06 months of experience with International voice process.Job Location : GurgaonExperience : 2-5 YearsShift Timing : UK Shift (One way transport)Mode of interview : Face to...

Key ResponsibilitiesDesign, develop, and maintain MIS reports, dashboards, and performance trackers.Collect, validate, and analyze data from multiple sources to ensure accuracy and integrity.Generate daily, weekly, and monthly reports for management and relevant departments.Provide insights and recommendations based on data analysis to support strategic...

Job Role: Customer Support ExecutiveExperience: 5+ YearsLocation: GurgaonShift: Night ShiftKey Skills: Customer Support, API, Travel Industry ExperienceRole DescriptionThis is a full-time, on-site role for a Customer Support Executive located in Gurugram. The Customer Support Executive will be responsible for handling customer inquiries, ensuring customer...