Associate - Technical Support - GO/JC/1756/2025

3 hours ago


Gurgaon, Haryana, India Golden Opportunities Full time ₹ 2,50,000 - ₹ 7,50,000 per year

Job Description
Roles and Responsibilities

Act as the primary onsite escalation point for incidents raised to the remote support team/MSP.

Perform hands-on technical tasks that cannot be handled remotely�device swaps, cabling checks, peripheral troubleshooting, connectivity checks.

Troubleshoot desktop/laptop issues following SOPs/runbooks and escalate as needed.

Support meeting room equipment, audio-visual systems, printers, scanners, and office technology.

Assist with network-related physical tasks under guidance (checking ports, patching cables, Wi-Fi access points, UPS units, etc.).

Must Have Skills

Strong knowledge of hardware troubleshooting (laptops, desktops, peripherals).

Understanding of basic networking (IP, DNS, DHCP, LAN/Wi-Fi checks).

Experience with Microsoft 365 (Outlook, Teams, SharePoint basics).

Ability to perform physical tasks: cabling, device setup, rack equipment assistance.

Good understanding of ticketing systems and ITIL basics.

Experience with asset management and device deployment.

Familiarity with printers, conferencing systems, and UPS equipment.

Skills Required
RoleAssociate - Technical Support

Industry TypeITES/BPO/KPO

Functional AreaITES/BPO/Customer Service

Required Education Bachelor Degree

Employment TypeFull Time, Permanent

Key Skills

  • DHCP
  • DNS
  • MICROSOFT365

Other Information

Job CodeGO/JC/1756/2025

Recruiter NameSriram


  • Dotnet Developer

    1 week ago


    Gurgaon, Haryana, India Golden Opportunities Full time ₹ 10,000 - ₹ 50,000 per year

    Job DescriptionJob Title: -Dotnet DeveloperCandidate SpecificationsCandidate should have minimum 8+ years of experience.Job DescriptionCandidates should have strong experience in software development experience along with designing and developing Web API and Micro services.Candidates should have strong experience in C#, .Net core, AWS, Understanding of...

  • AWS Cloud Engineer

    1 week ago


    Gurgaon, Haryana, India Golden Opportunities Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job DescriptionMust have a minimum 5+ Years of experience in AWS cloudHands-on experience with AWS services such as EC2, VPC, S3, IAM, CloudWatch, CloudTrail, and Route 53.Experience with infrastructure as code (IaC) tools like AWS CloudFormation or Terraform.Good understanding of networking concepts, including DNS, VPN, load balancing, and...

  • Sr. Manager

    1 week ago


    Gurgaon, Haryana, India Golden Opportunities Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job DescriptionRole : Sr. Manager / Delivery Leader, Business OperationsThis is a key leadership role responsible for managing Governance and driving innovative strategies to enhance organizational efficiency and long-term growth. The ideal candidate will collaborate with C-suite executives and senior leadership to implement data-driven strategies that...


  • Gurgaon, Haryana, India Outpace Consulting Services Full time ₹ 3,60,000 - ₹ 4,80,000 per year

    HiWe are looking forward to hire Customer/Technical Support Associates for Teleperformance Gurgao.Please go through the JD and Apply. We shall call back the relevant profiles.Key Highlights : Any Freshers Can ApplySalary Range (CTC) : 3 - 4LPAExcellent Communication Skills RequiredWhatsapp Your CV @ Mention Teleperformance)Responsibilities:Customer Support:...


  • Gurgaon, Haryana, India RMV Workforce LLP Full time ₹ 5,40,000 - ₹ 9,00,000 per year

    Job Title:Customer Success AssociateWork Mode:Work From OfficeJob Summary:We are looking for aCustomer Success Associatewith hands-on experience in international customer support and technical troubleshooting. The ideal candidate should possess excellent English communication skills and the ability to handle global customers effectively.Key...


  • Gurgaon, Haryana, India Ecifm Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job DescriptionWe are hiring a Help Desk Associate IWMS Implementation to join our dynamic workplace technology team. Youll be part of a growing team delivering Integrated Workplace Management System (IWMS) solutions to enterprise clients across geographies.Key ResponsibilitiesProvide L1 support for IWMS users across channels (calls, emails, ticketing...

  • Technical Support

    4 days ago


    Gurgaon, Haryana, India Outpace Consulting Services Full time ₹ 3,60,000 - ₹ 5,40,000 per year

    HiWe are looking forward to hire Customer/Technical Support Associates for Teleperformance Gurgaon.Key Highlights : Freshers/Exp Both Can ApplySalary Range (CTC) : 3-4.5 LPAExcellent Communication Skills RequiredWhatsapp CV @ Mention Teleperformance)Responsibilities:Customer Support: Answering customer inquiries and providing technical assistance via various...


  • Gurgaon, Haryana, India Sumeru Inc Full time ₹ 26,000 - ₹ 2,94,000 per year

    We're Hiring – Customer Success AssociateLocation: GurugramWork Mode: Work From OfficePosition -Customer Success AssociateEligibility & SkillsetGraduate (any stream)Excellent communication skills in English (mandatory)Ability to handle technical queries confidentlyPrior international customer support experience preferredJob ResponsibilitiesDeliver...

  • Technical Support

    1 week ago


    Gurgaon, Haryana, India CG-VAK Software & Exports Ltd. Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Role & ResponsibilitiesAs the G1 Head of Technical Support, you will be the central force ensuring an exceptional post-go-live technical experience across the Ginesys One suite. You'll oversee L3 support operations across all products, manage customer escalations, drive cross-team resolution, and build processes for visibility, accountability, and continuous...

  • Technical Support

    1 week ago


    Gurgaon, Haryana, India CGvak Software Exports Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Role & ResponsibilitiesAs the G1 Head of Technical Support, you will be the central force ensuring an exceptional post-go-live technical experience across the Ginesys One suite. You'll oversee L3 support operations across all products, manage customer escalations, drive cross-team resolution, and build processes for visibility, accountability, and...