Qc Analyst

4 days ago

Chennai, Tamil Nadu, India Highbrow Technology Inc Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Hiring Now: QC Analyst Customer Support (Voice Quality Monitoring)

Location: Anywhere in India

Shift: 8 hours in any shift

Experience: 1 - 2 Years

Mode: Remote

We are looking for an experienced QC Analyst (Quality Checker) to join our Customer Support project. This role involves reviewing call

recordings, evaluating communication standards, and ensuring high-quality customer interactions.Skills & Experience Were Looking For,

  • Experience in Quality Checking / Quality Monitoring in a BPO or Customer Support voice process

  • Strong ability to understand multiple global accents (Indian, APAC)

  • Excellent listening skills and analytical mindset

  • Strong written English skills for reports, comments, and documentation

  • Ability to evaluate soft skills (tone, empathy, politeness, call flow)

  • Comfortable working with targets, KPIs, and SLAs

  • High attention to detail and accuracy

Regards,

kaviya

HR recruiter

Highbrow Technology Inc |

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