Quality Control Analyst

4 days ago

Chennai, Tamil Nadu, India Omega Healthcare Management Services Full time

Role Description Overview:

The QC is accountable to manage day to day activities of Coding and Ensuring that project related quality processes are followed by associates, client specific metrics and internal metrics are achieved, provide coaching to employees, track and trend data for improvement

Responsibility Areas:

  1. Participate in client calls and understand the quality requirements both from process perspective and for targets
  2. Identify a method to achieve the quality targets and implement the same in consultation with operations manager / Team Manager
  3. Identify errors with high Inspection efficiency
  4. Provide face to face feedback and also send emails with the type of errors etc. on daily basis as per protocol
  5. Ensure correction of the error by the respective Operations associate
  6. Coach employees to minimize errors and improve performance
  7. Provide inputs to the training team on common mistakes made to enhance training curriculum
  8. Test files/batches for new clients/processes to be processed as part of familiarization
  9. Generation of QA reports on a daily basis
  10. Attainment of Internal & External SLA as per Process Defined.
  11. Meet and exceed inspection efficiency score, calibration score, knowledge and skills score, inspection productivity rate and any other appropriate metrics
  12. Record identified errors. This is an organizational record & can be used by the organization as it deems fit
  13. Strict adherence to the company policies and procedures.
  • Extensive Quality experience Audits, Coaching & training as per process defined.
  • Min of 1.5 Yrs of Professional and Relevant Experience
  • Sound knowledge in Healthcare concept.
  • Critical problem solving and issue resolution
  • Must have Good Product and Process Knowledge
  • Must have good analytical and judgmental skills
  • Quality Feedback/Refresher sessions 
  • Prepare and Maintain Quality status reports

  • Quality Control Analyst

    1 week ago

    Chennai, Tamil Nadu, India Sekhmet Pharmaventures Full time ₹ 45,00,000 - ₹ 1,35,00,000 per year

    Company DescriptionSekhmet Pharmaventures Pvt. Ltd., an Indian subsidiary of Gamot API Pte. Ltd. based in Singapore, is a prominent player in the pharmaceutical industry. Established as part of an investment platform led by PAG in partnership with CX Partners and Samara Capital, it focuses on acquiring and growing pharmaceutical businesses. The company has...

  • Quality Control Analyst

    6 days ago

    Chennai, Tamil Nadu, India Aegan Technologies Private Limited Full time

    Job Title: Quality Control Analyst - CodingJob Location: ChennaiJob Type: Full-time (WFO)Experience: 3 Years to 5 YearsQualification: Any GraduateWe are looking for Quality Analyst who is responsible for ensuring process quality, driving performance improvement, and supporting operational excellence and supervision the day-to-day execution of coding...

  • Loan Servicing Quality Control Analyst

    2 hours ago

    Chennai, Tamil Nadu, India SynapOne Full time

    Job Title: Loan Servicing Quality Control AnalystLocation : ChennaiDepartment: Mortgage Servicing SystemsReports To: Director of Servicing Systems and/or Loan Servicing Business ConsultantPlease contact or Function:The Loan Servicing Quality Control Analyst will follow established processes, procedures, check lists, and other related job aids to perform...

  • Controls Analyst

    2 weeks ago

    Chennai, Tamil Nadu, India Barclays Full time

    Step into the role of Controls Analyst at Barclays, where you'll provide first-class support by conducting in-depth due diligence, ensuring compliance with regulatory requirements, and safeguarding our clients and organization with expertise and care.You may be assessed on key critical skills relevant for success in role such as:Excellent written and verbal...

  • Quality Control Analyst

    1 week ago

    Chennai, Tamil Nadu, India Omega Healthcare Management Services Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Role Description Overview:The QC is accountable to manage day to day activities of Denials Processing/ Claims follow-up/ Credit Balance and Ensuring that project related quality processes are followed by associates, client specific metrics and internal metrics are achieved, provide coaching to employees, track and trend data for improvementResponsibility...

  • Quality Control Supervisor

    2 weeks ago

    Chennai, Tamil Nadu, India Zigma Global Environ Solutions Pvt. Ltd. (Part of the Blueplanet group) Full time

    Company DescriptionZigma Global Environ Solutions Pvt. Ltd., part of the Blueplanet group, is a leader in Municipal Solid Waste (MSW) Management solutions. With innovative strategies and disruptive technologies, Zigma Global focuses on segregation, treatment, and recycling to clear landfills and eliminate solid waste. Their mission is to transform waste into...

  • Quality Analyst

    2 weeks ago

    Chennai, Tamil Nadu, India GRMAC Pvt ltd Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Title: Quality Analyst – Team LeadCompany: Equitas Small Finance BankLocation: ChennaiEmployment Type: Full-time | Work from OfficeJob Description:We are hiring a Quality Analyst – Team Lead to monitor, evaluate, and enhance customer interaction quality across processes. The role involves leading a QA team, identifying improvement areas, ensuring...

  • Quality Automation Analyst

    7 days ago

    Chennai, Tamil Nadu, India NatWest Group Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Join us as a Quality Automation AnalystIn this key role, you'll be undertaking and enabling automated testing activities in all delivery modelsWe'll look to you to support teams to develop quality solutions and enable continuous integration and assurance of defect free deployment of customer valueYou'll be working closely with feature teams and a variety of...

  • Quality Automation Analyst

    6 days ago

    Chennai, Tamil Nadu, India RBS Full time

    Join us as a Quality Automation AnalystIn this key role, you'll be undertaking and enabling automated testing activities in all delivery modelsWe'll look to you to support teams to develop quality solutions and enable continuous integration and assurance of defect free deployment of customer valueYou'll be working closely with feature teams and a variety of...

  • Quality Automation Analyst

    5 hours ago

    Chennai, Tamil Nadu, India Natwest Digitalx Full time

    Join us as a Quality Automation AnalystIn this key role, youll be undertaking and enabling automated testing activities in all delivery modelsWell look to you to support teams to develop quality solutions and enable continuous integration and assurance of defect free deployment of customer valueYoull be working closely with feature teams and a variety of...