Enterprise Support Solution Associate
6 days ago
Responsibilities
- Serve as the primary point of contact for customers and internal users experiencing technical issues with telecom products and services.
- Diagnose and troubleshoot hardware, software, and network connectivity problems related to voice/PBX, mobile devices, and other telecommunications equipment.
- Provide step-by-step guidance and solutions to users, often through remote assistance, email, or chat.
- Escalate complex or unresolved issues to higher-level technical support teams or specialists.
- Log, track, and maintain accurate records of all support interactions, incidents, and resolutions in a service desk system.
- Ensure adherence to established Service Level Agreements (SLAs) by resolving issues within the required timeframe.
- Follow up with customers to ensure that their issues are fully resolved and that they are satisfied with the support provided.
- Maintain a knowledge base of common issues and resolutions and contribute to improving support procedures.
- Monitor network performance and contribute to the implementation of new systems and technologies.
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Store Associate
2 weeks ago
Hyderabad, Telangana, India Avalanche High-Tech Enterprise Full time ₹ 80,000 - ₹ 2,40,000 per yearCompany DescriptionAvalanche High-Tech Enterprise is a comprehensive online platform offering integrated recruitment services, IT solutions, and product development. We help organizations find top talent through advanced recruitment tools and algorithms. Our IT services include system integration, cloud solutions, cybersecurity, and software development to...
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Technical Associate – IT Support
5 days ago
Hyderabad, Telangana, India Genpact Full time ₹ 4,00,000 - ₹ 8,00,000 per yearTechnical Associate – IT SupportTechnical Associate – IT Support-ITO Ready to build the future with AI? At Genpact, we don't just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling...
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Enterprise Solution Architect
7 days ago
Hyderabad, Telangana, India Cloud Angles Digital Transformation Full time ₹ 20,00,000 - ₹ 25,00,000 per yearJob Title: Enterprise Solution Architect Utilities DomainLocation: Hyderabad, IndiaWork Mode: Work from Office (4 days/week)Experience: 1015 YearsIndustry: Utilities (Electricity, Water, Gas, Renewable Energy)Employment Type: Full-timeRole SummaryWe are looking for a technology leader with a strong background in enterprise solution design and solid exposure...
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Associate Director FP&A, Enterprise Finance
1 week ago
Hyderabad, Telangana, India S&P Global Market Intelligence Full time ₹ 12,00,000 - ₹ 36,00,000 per yearThe Role: Associate Director FP&A, Enterprise FinanceWe are seeking a experienced Associate Director of Financial Planning & Analysis (FP&A) with an understanding of technology and its financial implications. This individual will play a critical role to support the Sr. Director, Finance and the CFO of Enterprise Technology.Whats In It for You:You will have...
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Hyderabad, Telangana, India Vizion Tools Full time ₹ 1,20,000 - ₹ 3,60,000 per yearLocation:Hyderabad (Hybrid)Employment:Full-timeAbout the RoleWe are looking for an experiencedSolutions Architectto join our Global Technology Enterprise Products & Platforms (EPP) team. This role is centered aroundEnterprise Planning and Budgeting Cloud Solution (EPBCS)within the EPM domain. You'll be responsible for designing scalable and secure...
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Enterprise Solutions Director
2 weeks ago
Hyderabad, Telangana, India PepsiCo Full time ₹ 20,00,000 - ₹ 25,00,000 per yearOverview:ServiceNow Product Delivery Lead.Responsibilities:Responsible for leading a team of ServiceNow developers, architects, and operations associatesOverseeing an extensive portfolio of parallel projects across various product SKUs, ensuring strategic alignment and successful execution.Implementing the overall strategy for ServiceNow products such as...
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Technical Associate – IT support
4 days ago
Hyderabad, Telangana, India Genpact Full time ₹ 9,00,000 - ₹ 12,00,000 per yearReady to build the future with AI?At Genpact, we don't just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow...
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Hyderabad, Telangana, India Synechron Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob SummarySynechron is seeking a detail-oriented and technically proficient Associate to join our team, supporting and implementing Microsoft-based solutions for a diverse client portfolio. This role involves collaborating with clients and cross-functional teams to deliver reliable, scalable, and innovative technology solutions aligned with business needs....
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Microsoft Solutions Associate
1 week ago
Hyderabad, Telangana, India Synechron Technologies Full time ₹ 3,00,000 - ₹ 6,00,000 per yearMicrosoft Solutions Associate – Azure, SharePoint, and Support Job Summary Synechron is seeking a detail-oriented and technically proficient Associate to join our team, supporting and implementing Microsoft-based solutions for a diverse client portfolio. This role involves collaborating with clients and cross-functional teams to deliver reliable,...
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Customer Success Associate
6 days ago
Hyderabad, Telangana, India Hewlett Packard Enterprise Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCustomer Success AssociateThis role has been designed as ''Onsite' with an expectation that you will primarily work from an HPE office Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from...
