Individual Giving Manager
19 hours ago
Individual Giving Manager (Retail Fundraising)
Location:
India – On-site (Delhi NCR) or Remote
Type:
Full-Time | National Role
Compensation:
₹70,000–₹110,000/month (base + performance bonus)
Reports to:
Country Lead – CLS India
About Certified Listener Society (CLS)
Certified Listeners Society is a registered not-for-profit in Canada, operating in India under the Certified Listener Foundation (PAN: AAMCC8781F).
We provide free, 24/7 emotional support and have already touched the lives of over 1.5 million individuals worldwide. Through volunteer-led initiatives like
IGNiTE365
, CLS empowers communities to listen, support, and heal together.
| |
The Opportunity
If you believe that meaningful conversations can change lives — this role is for you.
As
Individual Giving Manager (Retail Fundraising)
, you'll design and lead programs to acquire, engage, and retain individual donors across India through three key channels:
Face-to-Face (40%)
- Build and manage fundraising teams in major cities.
- Recruit, train, and motivate field fundraisers.
- Develop outreach scripts and monitor conversion rates.
- Drive consistent donor acquisition and retention growth.
Peer-to-Peer (40%)
- Lead up to 6,000 volunteers annually through CLS's
iMPACT365
program. - Implement onboarding, training, and engagement systems.
- Manage leaderboards, rewards, and volunteer recognition.
- Collaborate with Marketing for toolkits and campaign tracking.
Telecalling (20%)
- Build and lead a donor engagement telecalling team.
- Develop scripts, train callers, and monitor call-to-donation metrics.
- Ensure accurate donor data capture in CRM systems.
What You'll Bring
- 5+ years in fundraising, individual giving, or grassroots donor campaigns.
- Experience managing large volunteer or donor acquisition teams.
- Strong data tracking and performance management skills.
- Bachelor's or Master's degree in Business, Marketing, or Non-Profit Management.
- Fluency in English (regional languages an asset).
What We Offer
- A leadership opportunity to scale India's largest donor network for emotional wellness.
- A collaborative, mission-driven international team.
- Real career growth as CLS India expands nationally.
To Apply
- Please apply directly on LinkedIn with your
CV
and a
short cover letter
using the subject line:
"Individual Giving Manager (Retail Fundraising)"
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