Individual Giving Manager

2 days ago

Delhi, Delhi, India Certified Listeners Society Full time ₹ 8,40,000 - ₹ 13,20,000 per year

Individual Giving Manager (Retail Fundraising)


Location:
India – On-site (Delhi NCR) or Remote


Type:
Full-Time | National Role


Compensation:
₹70,000–₹110,000/month (base + performance bonus)


Reports to:
Country Lead – CLS India

About Certified Listener Society (CLS)

Certified Listeners Society is a registered not-for-profit in Canada, operating in India under the Certified Listener Foundation (PAN: AAMCC8781F).

We provide free, 24/7 emotional support and have already touched the lives of over 1.5 million individuals worldwide. Through volunteer-led initiatives like
IGNiTE365
, CLS empowers communities to listen, support, and heal together.

| |

The Opportunity

If you believe that meaningful conversations can change lives — this role is for you.

As
Individual Giving Manager (Retail Fundraising)
, you'll design and lead programs to acquire, engage, and retain individual donors across India through three key channels:


Face-to-Face (40%)

  • Build and manage fundraising teams in major cities.
  • Recruit, train, and motivate field fundraisers.
  • Develop outreach scripts and monitor conversion rates.
  • Drive consistent donor acquisition and retention growth.


Peer-to-Peer (40%)

  • Lead up to 6,000 volunteers annually through CLS's
    iMPACT365
    program.
  • Implement onboarding, training, and engagement systems.
  • Manage leaderboards, rewards, and volunteer recognition.
  • Collaborate with Marketing for toolkits and campaign tracking.


Telecalling (20%)

  • Build and lead a donor engagement telecalling team.
  • Develop scripts, train callers, and monitor call-to-donation metrics.
  • Ensure accurate donor data capture in CRM systems.

What You'll Bring

  • 5+ years in fundraising, individual giving, or grassroots donor campaigns.
  • Experience managing large volunteer or donor acquisition teams.
  • Strong data tracking and performance management skills.
  • Bachelor's or Master's degree in Business, Marketing, or Non-Profit Management.
  • Fluency in English (regional languages an asset).

What We Offer

  • A leadership opportunity to scale India's largest donor network for emotional wellness.
  • A collaborative, mission-driven international team.
  • Real career growth as CLS India expands nationally.

To Apply

  • Please apply directly on LinkedIn with your
    CV
    and a
    short cover letter
    using the subject line:
    "Individual Giving Manager (Retail Fundraising)"

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