Customer Sales Executive

2 days ago

Kalya Bengaluru, India Helpee Full time ₹ 40,000 - ₹ 60,000 per year

Job Summary:

The Customer Care Executive (sales) (Voice & Non-Voice) will be responsible for handling customer inquiries, service requests, and complaints related to home health care services. The role involves ensuring customer satisfaction by providing accurate information, timely responses, and effective coordination with internal teams.

  • Key Responsibilities:Voice Process:Handle inbound and outbound calls from clients, patients, and caregivers.
  • Understand customer requirements and provide appropriate service information.
  • Coordinate with care managers and field staff to arrange home care services (nurses, caretakers, physiotherapists, etc.).
  • Handle service-related complaints, escalate unresolved issues, and ensure timely follow-up.
  • Maintain professional communication and ensure a positive customer experience in every interaction.
  • Non-Voice Process:Respond to customer queries through email, chat, and WhatsApp.
  • Update and maintain service requests and client details in CRM/CT App system.
  • Share caretaker profiles, quotations, and follow-up messages with clients.
  • Document communication records accurately for audit and reporting purposes.
  • Support operational teams with data entry, reporting, and scheduling assistance.

Requirements:

Education: Any 10 12 & Graduate / Diploma (Preferably in Healthcare, Business, or related fields)

Experience: 1–3 years (experience in healthcare / BPO / customer service preferred)

Skills:

  • Excellent communication skills (English, Hindi, and regional languages preferred)
  • Strong interpersonal and problem-solving skills
  • Basic computer proficiency (MS Office, CRM tools, Email, Chat)
  • Ability to handle multiple tasks and work under pressure
  • Empathetic and patient-centric approach
  • Key Competencies:Customer focus and service orientation
  • Professional tone and active listening
  • Attention to detail and accuracy in documentation
  • Ability to work in team and rotational shifts
  • Positive attitude and adaptability

Work Timings: Rotational shifts start's from 8 AM to 11 PM (Day shifts as per operations requirement)

Weekly Off: One day Preferred by the candidate

Salary Range: Rs 25000 Incentives

Please share your resume via whatsapp message to or email:

Regards,

Mahesh Kumar,

HR & Operations,

Helpee Health Tech Pvt Ltd.

  • Customer Care Executive

    2 weeks ago

    Bengaluru, India Customer Care Executive Full time

    Managing incoming calls and customer service inquiries - Provide information about products and services, take/cancel orders, and record details of complaints - Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken - Follow up to ensure that appropriate actions are taken on customer...

  • Sales Executive

    2 weeks ago

    Bengaluru, Hosur, Tumkur, India Sales Partners Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are seeking a dynamic and motivated Sales Executive to join our team, responsible for supporting and executing live experiential marketing campaigns for some of the worlds leading brands. This role will involve working both from our office and on-site at event locations to drive brand engagement, increase sales, and foster meaningful connections with...

  • Sales Executive – Corporate Lending

    3 days ago

    Greater Bengaluru Area, India ANKH Executive Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Sales Executive – Corporate Lending (Banking Solutions), IndiaJoin a Leading Global FinTech Innovator - Drive Growth in High-Impact Markets - Empower Financial Institutions with Cutting-Edge Lending SolutionsLocation:Anywhere in India (Pune, Bangalore, Chennai, Mumbai)Geographical Coverage:IndiaANKH ID:227This is a high-impact, growth-focused sales...

  • Sales Trainee

    2 weeks ago

    Bengaluru, India Sales Partners Full time

    Job Description:We are seeking a highly motivated and results-driven Sales Operations Management Trainee to join our dynamic team. This role offers a unique opportunity to lead sales and marketing strategies, manage key client relationships, and drive business growth. As a key player in our business, you will develop and execute sales and marketing...

  • Sales Trainee

    2 weeks ago

    Bengaluru, India Sales Partners Full time

    Job Description:We are seeking a highly motivated and results-driven Sales Operations Management Trainee to join our dynamic team. This role offers a unique opportunity to lead sales and marketing strategies, manage key client relationships, and drive business growth. As a key player in our business, you will develop and execute sales and marketing...

  • Sales Trainee

    2 weeks ago

    Bengaluru, India Sales Partners Full time

    Job Description:We are seeking a highly motivated and results-driven Sales Operations Management Trainee to join our dynamic team. This role offers a unique opportunity to lead sales and marketing strategies, manage key client relationships, and drive business growth. As a key player in our business, you will develop and execute sales and marketing...

  • Sales Trainee

    2 weeks ago

    Bengaluru, India Sales Partners Full time

    Job Description:We are seeking a highly motivated and results-driven Sales Operations Management Trainee to join our dynamic team. This role offers a unique opportunity to lead sales and marketing strategies, manage key client relationships, and drive business growth. As a key player in our business, you will develop and execute sales and marketing...

  • Sales Trainee

    2 weeks ago

    Bengaluru, India Sales Partners Full time

    Job Description: We are seeking a highly motivated and results-driven Sales Operations Management Trainee to join our dynamic team. This role offers a unique opportunity to lead sales and marketing strategies, manage key client relationships, and drive business growth. As a key player in our business, you will develop and execute sales and marketing...

  • Sales Trainee

    2 weeks ago

    Bengaluru, India Sales Partners Full time

    Job Description:We are seeking a highly motivated and results-driven Sales Operations Management Trainee to join our dynamic team. This role offers a unique opportunity to lead sales and marketing strategies, manage key client relationships, and drive business growth. As a key player in our business, you will develop and execute sales and marketing...

  • Sales Trainee

    2 weeks ago

    Bengaluru, India Sales Partners Full time

    Job Description: We are seeking a highly motivated and results-driven Sales Operations Management Trainee  to join our dynamic team. This role offers a unique opportunity to lead sales and marketing strategies, manage key client relationships, and drive business growth. As a key player in our business, you will develop and execute sales and marketing...