Operation Manager- GIS Mapping- Hyderabad

7 days ago

Hyderabad, Telangana, India Tech Mahindra Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Operation Manager- GIS mapping- Hyderabad

Please share cvs to

Key Responsibilities

Operational Oversight

  • Delivery Management for Mapping Operations processes.
  • Ensure adherence to SLAs, quality standards, and operational benchmarks.
  • Monitor workflows and optimize processes for efficiency and scalability.
  • Identify and mitigate risks impacting service delivery.

Team Management

  • Lead, mentor, and develop a team of analysts, leads, and supervisors.
  • Foster a performance-driven culture through effective goal setting and feedback mechanisms.
  • Drive engagement initiatives to build a collaborative and motivated team environment.

Quality and Compliance

  • Collaborate with quality assurance teams to maintain high-quality standards in deliverables.
  • Ensure compliance with client requirements, security protocols, and organizational policies.
  • Drive corrective actions and preventive measures to address operational challenges.

Stakeholder Collaboration

  • Act as the point of contact for client and internal stakeholder interactions.

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