Call Quality Auditor

4 days ago


Noida, Uttar Pradesh, India Wyzmindz Solutions Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Job Description Quality Auditor

We are hiring a Quality Auditor at Wyzmindz Solution Private Limited. The role is focused on auditing customer interactions, ensuring compliance, and driving quality improvements in a BPO setup.

Key Responsibilities:

  • Conduct audits of calls, emails, chats, and complaint audits.
  • Identify gaps, share feedback with agents/teams, and suggest improvements.
  • Maintain audit reports and highlight key findings for management.
  • Provide coaching support to improve customer interactions and compliance.
  • Ensure adherence to processes, policies, and regulatory standards.

Requirements:

  • Graduate degree or equivalent experience.
  • Prior QA/auditing experience, preferably in BPO /customer service.
  • Strong banking experience in customer service will be preferred.
  • Good analytical, communication, and feedback skills.
  • Detail-oriented with strong organisational and time management skills.

Language : Hindi & English

Immediate joiners preferred.

Location: Noida, Sector 63

Work Module: Work from Office


  • Quality Auditor

    2 weeks ago


    Noida, Uttar Pradesh, India HOM Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Job Title: Quality Auditor – Medical Coding (HCC) Location: Office-Based  Experience Required: 3–6 Years  Employment Type: Full-TimeRoles & ResponsibilitiesReview and audit coded medical charts to ensure accuracy, completeness, and compliance with ICD-10 and CPT guidelines.Conduct quality audits specifically for HCC-coded charts, ensuring...

  • Energy Auditor

    6 days ago


    Noida, Uttar Pradesh, India ORNATE QUALITY SERVICES PVT LTD Full time ₹ 4,20,000 - ₹ 6,00,000 per year

    About the RoleWe are looking for a BEE Certified Energy Auditor / Energy Manager who can lead energy audits, ensure regulatory compliance, and support clients in meeting energy efficiency standards.Key ResponsibilitiesConduct detailed energy audits as per BEE and ISO 50001 standards.Collect and analyze data on energy consumption across client...

  • Quality Auditor

    2 weeks ago


    Noida, Uttar Pradesh, India HOM Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Title: Quality Analyst – AR Location: Noida, Sector 136 Experience Required: 4–6 Years Employment Type: Full-Time Department: AR About the Role: We are seeking a detail-oriented and process-driven Quality Analyst (QA) to join our AR team. The QA will be responsible for evaluating the quality of AR follow-up processes, identifying gaps, and...


  • Noida, Uttar Pradesh, India Bureau Veritas Consumer Products Services Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    WE ARE #HIRING Your career is about more than building a resume — it's a chance to hashtagLeaveYourMark.We are currently seeking for candidates for :1- Quality Inspector2- APSCA - CSCA AuditorsLocation : Noida/Panipat/Mumbai/Vapi/ Tirupur/ BangaloreApparel/Softline Inspector Should be from educational background in textile and preferably from 3rd party...


  • Noida, Uttar Pradesh, India Paradigmit Technology Services Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Key Responsibilities:Listen to and assess customer service calls for quality and adherence to scripts and protocolsProvide constructive feedback and quality scores to agentsIdentify trends and recommend process improvementsCollaborate with team leads and trainers to drive performance improvementMaintain accurate evaluation records and...

  • Auditor

    2 weeks ago


    Noida, Uttar Pradesh, India SQC CERTIFICATION SERVICES PVT. LTD Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Company DescriptionSQC Certification Services Pvt. Ltd., established in June 2019, specializes in global training, inspection, and certification services. Based in Noida, Uttar Pradesh, SQC is a trusted provider of ISO certifications across various standards like ISO 9001, ISO 14001, ISO/IEC 27001, and more. Through its management system certifications and...


  • Noida, Uttar Pradesh, India Qualicentric Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Title: Quality Auditor cum MIS ExecutiveDepartment:RCMExperience Required:4–6 YearsLocation:NoidaReporting To:Assistant Manager / CEOShift time:8 pm to 5 a.mRole Overview:The Quality Auditor cum MIS Executive will be responsible for evaluating the accuracy and effectiveness of RCM processes including billing, and AR. The role ensures adherence to...


  • Noida, Uttar Pradesh, India Infopro Learning Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Sales Call Quality Analyst -Night Shift | Onsite, Noida - Open to India-based Candidates Only Position Type: Full-Time Employee Location: Onsite - Noida, India Shift: India Night Shift (Aligned to U.S. business hours)About the RoleWe're seeking a detail-driven Sales Call Quality Analyst to help raise the bar on sales performance, compliance, and customer...


  • Noida, Uttar Pradesh, India Rakindus Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job descriptionThe ideal candidate is a critical thinker who will proactively improve the quality systems of the company through internal audits, participation in process improvement programs, and interaction with key partners to obtain constructive feedback.***Candidates from Delhi Only******Mandarin-speaking candidates are a valuable asset, and they...


  • Noida, Uttar Pradesh, India Rakindus Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job descriptionThe ideal candidate is a critical thinker who will proactively improve the quality systems of the company through internal audits, participation in process improvement programs, and interaction with key partners to obtain constructive feedback.***Mandarin-speaking candidates are a valuable asset, and they receive top priority in our selection...