Quality Assurance Analyst

Quality Assurance Analyst (UAT Tester) - Pune, India

Are you ready to join an advanced team in a global company and participate in development and execution of formal test plans to ensure the delivery of quality software applications. Participates in test planning, writing test cases/scripts, test case automation and test execution. Testing may include application, network, system and user acceptance testing.? Want to join an organization looking to disrupt the financial services industry? Join Western Union as a Quality Assurance Analyst (UAT Tester).

Western Union powers your pursuit

The UAT Junior Analyst will support the testing of payout processing flows across bank account, wallet, and card payout channels in the remittance domain. The role involves preparing test cases, executing test scenarios, validating partner/API responses, and ensuring smooth end-to-end payout journeys before production release.

Key Responsibilities

1. Test Preparation & Understanding Requirements

• Review functional requirements, BRDs, and user stories related to payout processing.
• Understand account, wallet, and card payout rules, limits, cut-offs, and partner requirements.
• Assist in preparing UAT scope, test scenarios, and basic test plans.

2. Test Case Writing & Execution

• Write clear and simple test cases for:
• Bank account payouts (bank transfer, ACH, IMPS/NEFT type flows)
• Wallet payouts (mobile wallet, e-wallet validation, limits)
• Card payouts (card token validation, card-to-card transfer)
• Beneficiary verification & KYC checks
• Fee, FX, limit configuration
• Status updates & reconciliation checks
• Execute manual test cases in UAT environments.

3. API & Integration Validation (Basic Level)

• Validate API requests/responses for payout instructions using tools like Postman.
• Check response codes, partner error messages, and status update callbacks.
• Report mismatches in mapping, schema, or validation rules.

4. Defect Logging & Retesting

• Log defects clearly with steps, screenshots, and expected/actual results.
• Follow up with developers and leads for defect resolution.
• Retest fixes and update test status accurately.

5. Operational & Exception Testing

• Test scenarios such as payout failures, RTO (Return to Originator), retries, and partner rejects.
• Validate Ops dashboard entries, payout status tracking, and reconciliation fields.
• Support testing for AML holds, sanctions checks, and basic risk rules.

6. Reporting & Documentation

• Update daily execution status and defect tracker.
• Maintain UAT documents: test cases, results, evidence, and closure notes.

Role Requirements

• 3+ years of experience in UAT/QA in Payments or Remittance domain.
• Basic understanding of payout channels: bank account, wallet, card.
• Familiarity with remittance flows, partner APIs, and transaction lifecycle.
• Experience using Postman/Jira/Confluence (or equivalent).
• Strong attention to detail, documentation, and communication skills.
• Ability to follow processes and work under guidance of UAT Lead.

Preferred Skills

• Basic SQL knowledge for transaction lookup and data validation.
• Exposure to AML, compliance, or payment gateway flows.
• Understanding of FX, fees, and corridor configuration.

We make financial services accessible to humans everywhere. Join us for what's next.

Western Union is positioned to become the world's most accessible financial services company —transforming lives and communities. We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for Western Union. Learn more about our purpose and people at

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few

). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your India specific benefits include:

• Employees Provident Fund [EPF]
• Gratuity Payment
• Public holidays
• Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave
• Annual Health Check up
• Hospitalization Insurance Coverage (Mediclaim)
• Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance
• Cab Facility
• Relocation Benefit

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

Estimated Job Posting End Date:

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.