Associate - Account Management

4 hours ago

Bengaluru, Karnataka, India BrandStory Digital Full time ₹ 12,00,000 - ₹ 24,00,000 per year

Associate - Account Management

Location: Bangalore

Experience: 3–5 Years

About BrandStory Digital

  • A leading digital marketing agency delivering end-to-end marketing solutions.
  • Expertise in crafting impactful strategies for both B2B and B2C clients.
  • Blend of creativity + data-driven execution to achieve measurable business outcomes.

Role Overview

  • Position: Associate Account Manager
  • Focus: Build and nurture strong client relationships while ensuring successful campaign/project delivery.
  • Key Traits: Client-focused, strong communicator, strategic thinker, and effective collaborator.
  • Responsibility: Act as the bridge between clients and internal teams to drive satisfaction, retention, and growth.

Key Responsibilities

1. Client Relationship Management

  • Act as the primary point of contact for assigned clients.
  • Ensure seamless communication, understanding, and alignment with client objectives.
  • Build long-term positive relationships to retain and grow accounts.

2. Account Strategy & Delivery

  • Understand client objectives, brand guidelines, and market positioning.
  • Provide strategic recommendations that align with client goals.
  • Manage multiple accounts, ensuring timely delivery of campaigns within scope and budget.

3. Campaign Coordination

  • Work with creative, strategy, and digital teams to develop and execute impactful campaigns.
  • Monitor timelines, deliverables, and KPIs to ensure smooth execution.
  • Prepare and present campaign proposals, reports, and performance reviews.

4. Growth & Upselling

  • Identify upsell and cross-sell opportunities for additional agency services.
  • Support revenue growth by spotting client needs beyond the current scope.

5. Industry Awareness

  • Stay updated on industry trends, competitor activities, and best practices.
  • Proactively bring insights and ideas to clients for added value.

Key Requirements

  • Bachelor's degree in Marketing, Business Administration, Communications, or related field.
  • 3 -- 5 years of experience as an Account Manager / Client Servicing Executive (agency environment preferred).
  • Strong understanding of marketing, branding, digital campaigns, and media channels.
  • Excellent communication, presentation, and interpersonal skills.
  • Ability to manage multiple projects under tight deadlines.
  • Strong problem-solving skills with a proactive mindset.
  • Proficiency in MS Office Suite / Google Workspace (project management tools like ClickUp, Trello, Asana are a plus).

What We Offer

  • A dynamic, creative, and collaborative work environment.
  • Opportunities to work with top brands across industries.
  • Clear pathways for professional growth and skill development.

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