Automation Specialist – PowerShell, Microsoft 365

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Infrastructure Architects are the key link between Kyndryl and our clients. You're in a technical leadership role, uniting and guiding stakeholders from clients, governance, and project executives to delivery and sometimes even the vendors who work with the client. You'll be there from the start of a project — understanding what's needed and figuring out the best technical solution. And you'll be there at the finish, delivering the right product on time and within budget.

We are seeking a skilled PowerShell Automation Specialist to manage and enhance automation across Microsoft 365 services, Exchange environments, SharePoint Online, Azure Active Directory, and related platforms. The ideal candidate will have strong scripting capabilities, a deep understanding of Microsoft cloud technologies, and experience in building scalable automation workflows.

Key Responsibilities:

1. PowerShell Scripting & Automation

• Develop and maintain PowerShell scripts for O365 tasks including user provisioning, license management, mailbox configuration, and security settings.
• Build scripts from scratch based on business requirements.

2. Exchange Online & On-Premises Management

• Manage mailboxes, distribution groups, shared mailboxes, and migrations using PowerShell.
• Maintain and update scripts for hybrid Exchange environments.

3. SharePoint Online Automation

• Develop & use PowerShell scripts to manage SharePoint sites, libraries, lists, and permissions.
• Develop & Manage SharePoint sites customization

4. Azure Active Directory (AAD)

• Automate user, group, and role management in Azure AD using PowerShell.

5. Workflow Orchestration

• Design and implement workflows using Azure Logic Apps, Power Automate (Flow), and other orchestration tools for cross-service processes like onboarding and approvals.

6. Microsoft Graph API

• Update and optimise scripts to integrate Graph API as legacy utilities are deprecated.

7. SQL Scripting

• Maintain and enhance existing SQL scripts used in automation processes.

8. Power Platform

• Work across all components of the Power Platform including Power BI, Power Apps, and Power Automate.
• Develop apps using Power Apps
• Develop Power Dashboard

You'll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges – in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. That's the kind of impact you can have

This is a project-based role where you'll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, you'll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that won't be an issue.

At Kyndryl we support all major cloud platforms, so you'll get the chance to use everything you know – and then some. You'll also become expert at knowing when and how to call on other SMEs outside your wheelhouse. Thinking your way around pre-existing limitations will grow your creativity and flexibility. You'll learn a lot here, and if you want to work toward certifications there are plenty of opportunities.The rewards for all this are many. You'll get to influence, create, and deliver something from start to finish. You will have the power to delight our clients.

Your future at Kyndryl

This role opens the door to many career paths, both vertical and horizontal, and there may be opportunity to travel. It's a great chance for database administrators or other techs to break into the cloud. It's also a solid path to become enterprise or chief architect or a distinguished engineer Whatever you see for yourself, you'll find the opportunity here.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you're open and borderless – naturally inclusive in how you work with others.

Required Technical and Professional Experience

• Minimum 7 years of experience with strong hands-on experience in PowerShell scripting.
• Proficiency with Microsoft Graph API for automation and data integration.
• Experience with GitHub for version control and collaboration.
• Solid understanding of REST API principles.
• Good working knowledge of Microsoft 365, especially M365 PowerShell modules.
• Ability to interpret requirements and develop automation solutions independently.
• Familiarity with Splunk for log analysis and reporting.
• Exposure to Neptune (internal/external tool usage).
• Working knowledge of ServiceNow (SNOW) for ITSM automation and reporting.

Preferred Technical and Professional Experience

• In depth knowledge of cloud hosting architecture with experience with Azure is a bonus
• Exceptional judgment and decision-making abilities
• Familiar with a variety of IT concepts, practices, and procedures
• Knowledge of design techniques, tools, and principals involved in production of precision technical plans, blueprints, drawings, and models
• Logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Strong analytical and problem-solving skills with high attention to detail

Being You

Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred

If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.