Career Counselor

Job Profile: Career Counselor

Company: Future Optima IT Solutions

Location: Cochin

About Future Optima IT Solutions

Future Optima IT Solutions is a leading IT training company based in Cochin, dedicated to equipping aspiring and current IT professionals with the skills and knowledge needed to excel in the rapidly evolving technology landscape. We offer a diverse portfolio of cutting-edge courses, certifications, and career development programs. We are committed to fostering talent and bridging the gap between academic learning and industry demands.

Position Summary

We are seeking a highly motivated and experienced Education/ Career Counselor to join our team in Cochin. The ideal candidate will be the first point of contact for prospective students, providing comprehensive guidance on our IT training programs, career pathways, and admission processes. This role is crucial in helping individuals make informed decisions about their professional future with Future Optima.

Key Responsibilities

• Counseling and Guidance: Conduct one-on-one and group counseling sessions (in-person, phone, or virtual) with prospective students to understand their career aspirations, educational background, and training needs.
• Program Expertise: Provide detailed and accurate information about our IT courses, certifications, curriculum, fees, schedules, and placement assistance.
• Lead Management: Effectively manage and nurture leads generated through various channels (online inquiries, referrals, marketing events, etc.) to meet enrollment targets.
• Conversion and Admissions: Guide candidates through the entire admissions process, including application, documentation, and fee payment.
• Relationship Building: Develop and maintain strong, positive relationships with students and parents (where applicable) throughout the enrollment journey.
• Market Feedback: Collect and relay market and competitor feedback to the management and marketing teams to help refine program offerings and strategies.
• Reporting: Maintain accurate and up-to-date records of all counseling activities, admissions data, and enrollment statistics using the company's CRM system.

Required Qualifications

• Experience: Minimum of 3 years of proven experience in an Education Counselor, Career Counselor, or Admissions role, preferably within the education, training, or IT industry.
• Education: A Bachelor's degree in any field. A degree in Business Administration, Marketing, or a related field is a plus.
• Industry Knowledge: A basic understanding of the IT/Technology training landscape and common career paths (e.g., Software Development, Data Science, Cybersecurity) is highly desirable.
• Communication Skills: Exceptional verbal and written communication skills in English and Malayalam (required for the Cochin market) with the ability to present information clearly and persuasively.
• Sales Acumen: Demonstrated ability to achieve enrollment targets and meet sales goals.
• Software Proficiency: Proficient in using Microsoft Office Suite and experience with a Customer Relationship Management (CRM) system.

Candidate Profile & Skills

• Goal-Oriented: A self-starter with a strong drive to meet and exceed targets.
• Empathy and Patience: Ability to listen actively and address the concerns of prospective students with patience and professionalism.
• Organizational Skills: Excellent time management and organizational abilities to handle a large volume of inquiries and tasks efficiently.
• Team Player: Ability to collaborate effectively with the marketing, academic, and placement teams.

Why Join Future Optima?

At Future Optima IT Solutions, you'll be part of a dynamic and growth-oriented company that is directly contributing to the career success of thousands. We offer a competitive salary, performance-based incentives, and a supportive environment for professional development.

Job Type: Full-time

Pay: ₹15, ₹25,000.00 per month

Benefits:

• Cell phone reimbursement

Work Location: In person