Relationship Manager e-commerce

4 days ago

Bhopal, Madhya Pradesh, India Bharat Agrolink Full time ₹ 1,80,000 - ₹ 4,20,000 per year

Job Description :

We are seeking a highly motivated and dynamic Relationship Manager who will be responsible for building, maintaining, and nurturing strong relationships with our clients and vendors. The ideal candidate should have prior experience in e-commerce and vendor management, along with excellent communication and interpersonal skills to ensure seamless collaboration and long-term partnerships.

Key Responsibilities

  • Develop and maintain strong, long-term relationships with clients to ensure satisfaction and retention.
  • Act as the primary point of contact between the company, clients, and vendors.
  • Manage vendor relationships by onboarding, negotiating terms, and ensuring smooth coordination.
  • Understand client needs, address concerns, and provide timely solutions to enhance their experience.
  • Collaborate with the sales, operations, and support teams to deliver quality service.
  • Monitor client and vendor performance, prepare reports, and identify areas for improvement.
  • Assist in expanding the vendor network and developing new partnerships to support business growth.
  • Stay updated on e-commerce market trends and best practices to add value to relationships.

Requirements

  • Bachelor's degree in Business Administration, Marketing, or related field.
  • 2–4 years of experience in relationship management, vendor management, or client servicing, preferably in e-commerce.
  • Strong negotiation and communication skills.
  • Ability to multitask, prioritize, and manage time effectively.
  • Problem-solving mindset with a client-first approach.
  • Proficiency in MS Office and familiarity with e-commerce platforms.

Benefits

  • Opportunity to work in a growing e-commerce startup environment.
  • Collaborative and innovative work culture.
  • Career growth and learning opportunities.

Job Type: Full-time

Pay: ₹18, ₹35,000.00 per month

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