
Marketing Agent
1 day ago
Role & responsibilities
- Should work on a daily Schedule/plan given by the Manager.
- Convert/Closure on the leads generated by the Sales Coordinators.
- Maintain Reports on: The status of calls and demo given, Customers met.
- Maintain daily Report to the team head.
- Monitor follow- ups on TSS (Product License expiry).
- Give Product Demo based on customer requirements and closure of sale
- AMC Renewals of clients as well as market new AMCs.
- Should have fair accounting background, Knowledge of Tally ERP 9 a plus.
- Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities.
- Handle Customers issues at various locations in technical queries and other issues on Tally ERP.9 and give them the right solutions.
- Maintain log of the calls handled- Onsite/Remote or Telephonic for the day and share with the team head and team members.
- Maintain high quality of customer support in the least turnaround time and with minimal escalations on calls.
- Train the user on Tally ERP.9 and give quality knowledge on the features and uses.
- Update in the suite CRM of all the calls/ work done.
Preferred candidate profile
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