TTS Agent

2 weeks ago

Chennai, Tamil Nadu, India MSX International Full time ₹ 9,00,000 - ₹ 12,00,000 per year

TTS Agent - Parts support

DUTIES AND RESPONSIBILITIES

  • Primary contact for the dealers and field staff in all matters relating to parts identification.
  • Analyze the request and identify the root causes and main technical issues.
  • Providing reliable and fast support, giving parts advice to the dealers and processing stock control actions.
  • Market language expert of the team in translations, providing answers and direct contact with the network and the customer's representatives.
  • Organizing and giving ad-hoc training to team members within MSXi organization.
  • In case of critical cases manage inbound and outbound calls from/to the dealers related to open cases.
  • End-to-end cases resolutions:
  • Ownership of cases until the final resolution or escalation.
  • Single point of contact for Dealers once the case has been opened.
  • Record all cases' up-to-date information and progress.
  • Escalate cases to next level when needed.
  • Follow up on existing cases.
  • Continuous improvement:
  • Communicate and/or escalate recurring product issues or other relevant concerns to the customer via system (ITEM) or via the direct supervisor.
  • Escalate cases to Team Leader where support is needed.
  • Ad-hoc support to team members in case of need.
  • Take care of performance and KPIs for meeting goals.

KNOWLEDGE AND SKILLS

  • Special experience on parts technical support.
  • Able to read technical drawing.
  • Good root causes investigation methods.
  • Good people management and listening skills.
  • Knowledge of the TTS Systems.
  • Good analytical skills.
  • Strong knowledge on vehicle mechanical, electrical, and computer system is a plus.

QUALIFICATIONS

  • Technical college level or acquired by experience.
  • Engineering degree is a plus.
  • Automotive certification is a plus.

EXPERIENCE

  • 3+ year of Automotive/Technical experience.

LANGUAGES

  • Fluent in English.

  • TS Agent

    2 weeks ago

    Chennai, Tamil Nadu, India MSX International Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    TS Agent - Technical supportDUTIES AND RESPONSIBILITIESPrimary contact for the dealers and field staff in all matters relating to parts identification.Analyze the request and identify the root causes and main technical issues.Providing reliable and fast support, giving parts advice to the dealers and processing stock control actions.Market language expert of...

  • Senior AI Engineer

    21 hours ago

    Chennai, Tamil Nadu, India Fundacion Medalgoritmo Full time ₹ 8,00,000 - ₹ 25,00,000 per year

    Design and deploy AI pipelines combining STT/TTS, RAG, and real-time streaming. Build cloud-based, low-latency systems integrating AI agents into Unity for intelligent, voice-driven experiences.

  • Senior Generative AI Engineer

    2 weeks ago

    Chennai, Tamil Nadu, India HSBC Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Role OverviewWe're hiring a Generative AI Engineer to build, deploy, and optimize multimodal AI services across text, speech, and vision. You'll work on RAG, synthetic data generation, agent workflows, and integrate STT/TTS/OCR with scalable backend systems.Key ResponsibilitiesGenerative Pipelines: Design applications for RAG, CAG, text classification,...

  • LiveKit Developer

    2 weeks ago

    Chennai, Tamil Nadu, India Zudu AI Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    About UsZudu AI builds human-like AI voice agents that replace traditional call centers. We handle high-concurrency, real-time conversations across SIP, PSTN, and WebRTC.RoleWe are looking for a LiveKit Developer to design, scale, and optimize real-time calling pipelines for AI voice agents. You'll work across LiveKit, SIP, STT/TTS, and Kubernetes to ensure...

  • ML Engineer with AI4Bharat experience

    2 weeks ago

    Chennai, Tamil Nadu, India Sumvid Solutions Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    **Company DescriptionWe are a 100% remote startup based in Dallas metro areaRole Description**This is a contract remote role for a Machine Learning Engineer with AI4Bharat experience at Sumvid Solutions. The Machine Learning Engineer will be responsible for developing and implementing machine learning algorithms, conducting research in pattern recognition,...

  • Chief Technology Officer

    7 days ago

    Chennai, Tamil Nadu, India Zudu AI Full time ₹ 12,00,000 - ₹ 30,00,000 per year

    About Zudu AIZudu AI is transforming traditional call centers with human-like AI voice agents that automate millions of customer interactions in 70+ languages. We integrate deeply with CPaaS, CRM, and BPO ecosystems to help enterprises scale customer experience, cut operational costs, and achieve compliance at a global scale.As an early-stage startup with...

  • Data Analytics

    3 days ago

    Chennai, Tamil Nadu, India Prodapt Full time ₹ 2,00,00,000 - ₹ 2,50,00,000 per year

    OverviewSenior Engineer Data Scientist - AI & Machine Learning.Responsibilities include:End-to-End Model Development: Lead the entire lifecycle of machine learning projects, from data acquisition and feature engineering to model training, validation, deployment, and monitoring in a cloud environment.Generative AI Innovation: Architect and implement advanced...

  • Data Analytics

    3 days ago

    Chennai, Tamil Nadu, India Prodapt Solutions Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Overview:Senior Engineer Data Scientist - AI & Machine Learning.Responsibilities include:End-to-End Model Development: Lead the entire lifecycle of machine learning projects, from data acquisition and feature engineering to model training, validation, deployment, and monitoring in a cloud environment.Generative AI Innovation: Architect and implement advanced...

  • Senior Executive

    5 days ago

    Chennai, Tamil Nadu, India Talzin Hiretech LLP Full time ₹ 3,50,000 - ₹ 5,50,000 per year

    Job Description: Sr. Executive - Operations & Customer SupportWe are hiring for one of the leading Freight forwarding Back Offices located in Chennai, India. A Fortune MNC (Captive centre) supporting the entire back-end operation for US/UK sectors. Currently we are recruiting the below Position.Location: ChennaiShift Timings: UK Shift - 1PM to 10PM - Mon to...

  • Assistant Manager

    2 weeks ago

    Chennai, Tamil Nadu, India Atria Convergence Technologies (ACT) Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About Atria Convergence Technologies Ltd:ACT (Atria Convergence Technologies Ltd.) was born out of a vision to become the most admired in home entertainment, education, and interactive services provider in India. Today, we are closer than ever to realizing it. Based in Bangalore, we serve a number of cities and towns in Karnataka, Andhra Pradesh, Telangana,...