Jio Customer Associate

2 days ago

Pune, Maharashtra, India Reliance Jio Infocomm Limited Full time ₹ 80,000 - ₹ 1,20,000 per year
Job Description

  • Posted Date: 07 Sep 2021

  • Function/Business Area: Freelancer

  • Location: Pune 7 - Karve

Job Responsibilities:
  1. Acquire new customers
  2. Call Jio Customers and explain them about Jio's Recharges
  3. Assist the customers in completing Jio Recharge
  4. Sell new Jio connections to prospective customers
  5. Resolve customer queries within agreed timelines
  6. Ensure a delightful customer experience
  7. Respond to all customers in appropriate tone and language
  8. Capture customer details and data relevant to the call or service
  9. Learn about Jio's plans, products and services to add value to the offering

  • Education Requirement: 10th / 10 2 (Preferred)

  • Experience Requirement: Fresher

Skills & Competencies:
  1. Basic knowledge of reading and writing
  2. Smartphone usage
  3. Speak local language
  4. Sales and customer handling skills
  5. Ability to learn
  6. Goal and result oriented

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Location Map: Pune 7 - Karve

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