Senior Manager, Project Mgmt. CDD Ops

Job ID: 40390

Location: Chennai, IN

Area of interest: Operations

Job type: Regular Employee

Work style: Hybrid Working

Opening date: 2 Oct 2025

Job Summary

• The role holder is accountable for supporting the Program Lead in execution and governance for Technology, Transformation and Operations(TT) Priority 3 Process Simplification program and to delivering all the relevant commitments. The holder's responsibility covers programme governance and risk mitigation, delivery tracking, benefit case measurement and reporting of the program.

Strategy

• Work with the TTO Refinement Forum and ensure that is run in accordance to the governance standards
• Monitor, track, and report on project deliverables through each stage of the project life cycle to ensure projects are completed on time
• Perform risk assessment and proactive mitigation through effective cross functional liaisons.
• Support centrally coordinated deliveries like audits, closures, compliance, certifications, program P&L management.

Business

• Support Program Lead in the planning, delivery and implementation of projects.
• Deliver robust benefit tracking to ensure results are in line with TTO strategic objectives
• Continuously improve delivery capability of the project teams to improve efficiency and quality.
• Build cross-functional relationships with Group and Country COOs, Risk, Compliance and relevant teams to enhance delivery

Processes

• Track and updated all decisions, risks, and action items to ensure project is on track and within scope as well as following up with team members and management to make sure these risks/issues are resolved/mitigated.
• Manage programme delivery including planning, scope, budget and resource allocation, risks and issues etc in
• Ensure all the mandated artefacts are produced to the necessary standards and within the required timelines.
• Liaise with the Portfolio PMO team and participate in and respond to relevant Quality assurance initiatives.

Key Responsibilities

Risk Management

• Perform risk assessment and proactive mitigation through effective cross functional liaisons.
• Liaise with the Portfolio PMO team and participate in and respond to relevant Quality assurance initiatives.

Governance

• Work with the TTO Refinement Forum and ensure that is run in accordance to the governance standards
• Ensure all the mandated artefacts are produced to the necessary standards and within the required timelines.
• Monitor, track, and report on project deliverables through each stage of the project life cycle to ensure projects are completed on time.
• Provide timely and accurate status updates to key business stakeholders and senior management.
• Support the adoption and adherence of the Bank's Project Management Standards and best practices/principles across the programme.
• Support centrally coordinated deliveries like audits, closures, compliance, certifications, program P&L management.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

Key stakeholders

• Programme Lead and Accountable Executives
• COO
• Product Owners
• Process Owners
• Country RROs
• Risk Framework Owners
• T&I Partners

Skills and Experience

• Manage Conduct
• Risk Management
• Manage People
• Crisis Management
• Managing Change
• Organizational Governance
• Business Process Improvement

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.